Volunteer Specialist
Volunteer Specialist
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Job Description
Are you excited about a new and exciting opportunity Do you have a passion for working with families and individuals in need of healthcare housing and community support services Are you interested in working for a mission-driven and innovative organization Well look no further! At Community of Hope we envision Washington DC where everyone is healthy housed and hopeful. If you are ready to make a positive difference in the community this position is for you!
Our mission: To improve health end homelessness and partner with communities to make Washington DC more equitable.
Our Approach and Values:
We celebrate peoples strengths and acknowledge the impact of trauma on peoples lives.
We embrace diversity welcome all voices and treat everyone with respect and compassion.
We lead and advocate for changes to make systems more equitable.
We strive for excellence and value integrity in all that we do.
Position Summary: The Volunteer Specialist is accountable directly to the Volunteer Manager. This is a full-time position based out of our Conway Health and Resource Center in SW DC.
The salary range for this position is $24.03 - $26.44 per hourand the offer amount is determined by the candidates education qualifications and experience. Indeed provides its own estimated salary calculator and is not affiliated with COHs range.
Highlighted Duties and Responsibilities:
- Recruits and screens volunteers across all programs including updating online recruitment platforms and attending recruiting fairs
- Schedules sufficient number of volunteers for volunteer opportunities (e.g. Fam-Club Birthday & Winter Parties) at COHs two short-term family housing sites in Wards 6 & 8 (The Aya and The Triumph).
- Works with the Youth Engagement Specialist (YES) to plan and implement engaging and age-appropriate activities for Fam-Club.
- Supports teams storytelling for Stories of Hope and other communications by collecting photo releases and taking photos of residents. Connect Communications team with families who are interested in sharing their story.
- Works with Volunteer Manager to develop content for monthly volunteer newsletter by creating at least one piece each month in an accurate and timely manner.
- Maintains communication with volunteers via phone email and/or mail to develop and maintain ongoing long-term participation and strengthen involvement (i.e. for continued volunteer involvement as well as to convert to becoming donors).
- Supports Development team with organizing and disseminating in-kind donations as needed including during the winter holiday season
- Supports COH organization-wide and community events to ensure volunteer needs are met
- B.A./B.S. preferred. High school diploma or equivalent required
- Minimum 2 years of volunteer management experience preferred
- Highly motivated and organized with strong communication skills; must be comfortable speaking in front of groups and be able to communicate clearly (written and verbally) and effectively for a variety of audiences.
- Experience working in a nonprofit health care or social service environment a plus
- CPR & First Aid required
- Commitment to volunteerism and providing meaningful volunteer experiences required
- Familiarity with best practices in volunteer management child development youth development programming and management positive communication skills & behavior management trauma-informed care are required
- Commitment to supporting families experiencing homelessness and historically under-resourced communities
- Able to work both independently and with a team
- Knowledge of computer systems including internet and Microsoft Office required
- Knowledge of Raisers Edge and/or VolunteerHub a plus
- Ability to easily travel between sites as needed
- Ability to work a flexible schedule including four evenings/week and occasional weekends
- Ability to travel between DC-based service locations as needed.
- In relation to remote work versus on-site expectations this position is classified as the following: Hybrid: Required to work four days/evenings on site with the option to work one day remote. Please note that remote work designations are subject to change or fluctuate at any point in time and the supervisor may require in person learning for a specific amount of time after hire
At COH we prioritize the following well-being and work-life balance-centered benefits:
- Remote work opportunities are available for many but not all of our roles promoting a culture of work-life balance.
- 8-hour workdays which include a paid lunch
- 11.5 paid company holidays 1 personal floating holiday 15 days of paid vacation (increases to 20 after 3 years of service 25 after 10 years of service and 30 after 15 years of service) and 12 days of paid sick leave on an annual basis
- Annual performance-based raises up to 5% of your annual pay
- National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants
- Tuition reimbursement loan repayment for clinicians licensing reimbursement and continuing education unit funds for licensed staff
- Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30 promotions each year
- Ongoing internal leadership training for supervisors
- Ongoing well-being activities culture compact activities and training and trauma-informed care initiatives and training
- Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield
- Life insurance short-term disability and long-term disability insurance
- 403(b) Retirement Plan
- Flexible Spending Accounts for medical and dependent care reimbursable expenses
- And much more!
About Us:
Community of Hope is a mission-driven innovative and rapidly growing nonprofit. For 45 years we have provided healthcare housing and community support services to make Washington DC more equitable. As a Federally Qualified Health Center we provide medical dental emotional wellness and care coordination services for the whole family at three locations in DC. Community of Hope also strongly emphasizes maternal and child health with midwifery practice and the only free-standing birth center in 2024 Community of Hope provided about 50000 medical visits 6300 dental visits and 17000 behavioral health visits for about 16000 patients. Community of Hope is also one of the largest providers of homelessness prevention and housing services for 1600 households1384 families and 220 individualsexperiencing homelessness in DC. Community support through Family Success Center our WIC nutrition centers and perinatal care coordination for pregnant people experiencing homelessness reach hundreds more families. We believe that everyone in DC can be healthy housed and hopeful.
In 2025 we were selected as one of The Washington Post 150 Top Workplaces. This is the 8th time weve been selected since 2014 based on feedback from our staff!
To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope contact a Recruiting Coordinator. Email: Phone: . Community of Hope is an equal opportunity employer.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
