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You will be updated with latest job alerts via emailMoline Management is seeking team members for our growing team! Our culture is a top priority. We are interested in team players who exemplify the values of honesty integrity positivity enthusiasm accountability a sense of ownership and a desire to grow and learn. This is a full-time position.
*Position Summary:
* The Assistant Property Manager demonstrates a positive and professional attitude with team members residents prospective residents and vendors. The Assistant Manager oversees all day to day task for their property(ies); maximizing property performance ensuring customer satisfaction property appearance and the overall property day-to-day operations.
*Responsibilities:
* Communication Management Handle property calls emails and messages from prospects residents etc. Answer questions take messages schedule tours and handle resident concerns in a professional courteous manner.
Finance Complete Financial Move-Outs for all former residents receive and post resident payments. Address and manage resident delinquency according to company policy. Handle all evictions according to company practices in a professional courteous manner.
Marketing/Lead Generation - Collaborate with marketing team to develop execute and oversee the marketing needs and implementation for the property including social media reputation management and leasing incentives (as needed).
Property Tours Conduct property tours in a professional courteous manner with prospective residents and their guests and accurately communicate the benefits and features of the community.
Lease Management Responsible for achieving monthly occupancy goals of the property through managing various initiatives campaigns programs and events. Assist prospective residents through the leasing process background checks ad income qualifications
Relationship Management Develop and maintain professional service-based relationships with our clients residents vendors and owners.
Resident Retention Be responsive and assist residents promptly and professionally. Address resident concerns as necessary and offer the best possible customer experience to drive resident retention through service.
Customer Service Provide current and prospective residents with the best possible customer service. Always display a high level of integrity and professionalism. Reporting Responsible for reporting leasing progress on a weekly basis to corporate office as well as various other property reporting.
Operational/Administrative Tasks Ensure overall cleanliness and organization of office ensure cleanliness of property grounds Complying with all state federal and local Fair Housing laws. Complying with company policies and state & federal safety practices and regulations.
*Knowledge Skills and Abilities: *
High School diploma or GED preferred.
Exceptional customer service skills.
Solid written and oral communication skills.
Proven organizational and time-management capabilities.
Fundamental computer skills with experience using Microsoft Office
Must be able to pass a criminal background check.
Must have a valid drivers license and reliable transportation
Must have 1 year property management experience with LIHTC experienced preferred but not required
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Vision insurance
Paid time off
Required Experience:
Manager
Full-Time