Sales & Customer Support Specialist EMEA (m/w/d)
Sales & Customer Support Specialist EMEA (m/w/d)
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Job Description
IMPORTANT: Please be aware scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information checks or other sensitive information as part of our hiring process. All correspondence will come from the email domain. If youre unsure please email with questions.
About Zello
Zello is a voice-first communication platform powered by our industry-leading push-to-talk technology to improve collaboration and productivity for desk-less workers. With over 175 million users were the #1 rated push-to-talk app in the world delivering 9 billion (yes with a B) messages a month.
At Zello our company values are at the heart of what we do everyday. Were proud to serve the frontline were privileged to connect people in times of crisis across the globe and were honored to support first responders.
And this is where you come in.
Introduction
You will be the number two at Zello in EMEA working closely with one of the companys top performers in building our Go-To-Market strategy. This role will give you great insights and multiple possible career paths into Sales Customer Success and/or Customer Support.
After a successful first year you will
Be an expert on Zello and support customers with any inquiries or problems
Manage the full sales cycle for small and medium sized businesses
Confidently manage and grow several accounts
Prospect into key accounts
Know in which direction of customer facing role you want your career to evolve
What youll do
Managing Inbound leads and requests
Support responsibilities in your timezone
Account responsibilities to grow business
Who you are
First experiences in a customer facing role e.g. as a Business Development Executive Inside Sales Executive Customer Success Customer Support Sales representative
Experience in managing an existing customer base with a focus on consultative selling and revenue growth
Excellent written and verbal communication skills impeccable telephone etiquette and confident presentation skills in several languages
Highly self-driven and independent worker
Ability to learn and apply new knowledge
We hire for potential passion for our mission and a knack for solving difficult problems over checking every qualification box. We have competitive pay equity with significant upside and intentionally design our benefits to encourage healthy and well-balanced employees flexible schedules and time off. We even offer a sabbatical after every five years of service so youre able to pursue and enjoy what matters most to you. And of course we wouldnt be a technology company in Austin without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
#LI-Hybrid
Required Experience:
Unclear Seniority
Employment Type
Full-Time
