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Job Location drjobs

Middle River, MD - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Overview:
A Sales Manager at Al Packer is responsible for leading the dealerships vehicle sales team to achieve revenue goals while maintaining high levels of customer satisfaction. This position oversees daily sales operations manages the performance of the sales team supports F&I efforts and ensures compliance with dealership policies and manufacturer standards.

Key Responsibilities:

  1. Lead motivate and manage the sales team to meet or exceed monthly and annual sales objectives.
  2. Oversee all aspects of the sales process including customer interactions deal structuring desking and final delivery
  3. Monitor and analyze key performance metrics (e.g. closing ratio gross profit lead conversion) and provide coaching and accountability
  4. Collaborate with the F&I department to ensure smooth deal flow and maximize profitability.
  5. Recruit hire and train new sales staff and provide ongoing professional development for the team.
  6. Maintain and enforce dealership sales policies processes and compliance with state and federal regulations.
  7. Monitor customer satisfaction scores (CSI) and take action to address customer concerns.
  8. Assist with inventory management including vehicle merchandising and lot presentation.
  9. Participate in sales meetings dealership events and marketing campaigns.

Required Qualifications:

  • Prior experience in automotive sales management or equivalent leadership role.
  • Strong leadership and team-building skills.
  • Excellent communication negotiation and interpersonal skills.
  • Proven track record of meeting or exceeding sales goals.
  • Proficiency with dealership CRM and desking tools.
  • Valid drivers license and clean driving record.
  • Ability to work evenings weekends and holidays.

Preferred Qualifications:

  • Experience with dealership DMS/CRM systems.
  • Ford Manufacturer certification or training in sales management.
  • Multilingual skills a plus.

Physical Requirements:

  • Ability to sit and move about the showroom and lot for extended periods.
  • Occasional lifting of items up to 25lbs (e.g. signage promotional materials)

Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Company Sponsored Life Insurance
  • Various Ancillary Benefits (disability accident hospital confinement voluntary life etc.)
  • 401(k)/Retirement Plan
  • Paid Time Off
  • Employee Discounts on Goods and Services
  • Performance-Based Bonuses

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

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