Medical Receptionist
Medical Receptionist
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Salary Not Disclosed
1 Vacancy
Job Description
Summary: The Front Desk Receptionist under the direction of the Office Manager is responsible for providing exemplary customer and patient services both over the phone and in person. This role requires maintaining confidentiality and ensuring a welcoming environment in compliance with clinic policies and HIPAA regulations.
Responsibilities:
- Provide excellent customer service while adhering to confidentiality and privacy protocols.
- Welcome and greet patients clients and visitors determining their purpose of visit and directing them accordingly.
- Maintain and update patient accounts and financial information accurately.
- Manage revenue by recording transactions collecting charges and handling third-party claims.
- Ensure patient rights are protected by maintaining the confidentiality of personal and financial information.
- Coordinate patient appointments and notify providers of arrivals and any service delays.
- Perform general office duties including copying filing faxing answering phones and data entry.
- Transfer telephone calls as needed and collaborate with call center representatives for optimal patient support.
- Adhere to safety and security policies maintaining restricted area security.
- Maintain clean and organized patient waiting areas office files and front desk areas.
- Assist with additional duties as assigned and perform general cleaning tasks.
Qualifications:
- High School graduate or equivalent; Medical Receptionist Certificate is a plus.
- 1 years of experience as a medical office receptionist; Medical Receptionist Certificate is a plus.
- Regular and reliable attendance is essential.
- Excellent communication skills.
- Basic computer literacy.
- Ability to organize coordinate and prioritize multiple tasks effectively.
- Professional verbal and written communication skills required.
- Ability to work independently and collaboratively.
- Professional appearance and positive attitude.
- Bilingual language skills in Korean or Vietnamese are a plus
Benefits:
- Medical dental and vision insurance.
- Childcare assistance up to $500 per month per child.
- 401K with company match.
- Short-term long-term disability and life insurance.
- Paid time off and paid holidays.
If today is not the right time for a career change perhaps you know someone ready for one. We offer a $300 referral bonus! Please send referrals to .
Employment Type
Full-Time
