Senior Performance Analyst

As a Senior Performance Analyst youll be a key driver of operational excellence -turning complex data into actionable insights that improve service efficiency and compliance across the business. Reporting to the Performance Analytics Manager youll take the lead on high-impact analysis projects coach others in best-practice performance reporting and help build a centre of excellence for operational analytics. Youll partner with stakeholders at every level from front-line teams to senior leadership ensuring that performance data is trusted accessible and used to make smart timely decisions. Youll also lead the automation of legacy reporting modernising tools and processes to create lasting efficiencies and more proactive performance management.

This is a great time to be joining us!We are growing year on year with ambitious plans for future growth and we would love to give you the opportunity to grow with us!

Interested Take a look at the below to understand what youll be doing in your role as a Senior Performance Analyst at Evri!

• Act as a point of escalation and project lead for performance analysis initiatives

• Coach and mentor analysts in data interpretation reporting and stakeholder engagement

• Partner with operational teams to identify performance challenges and turn them into clear actionable insights

• Conduct deep-dive investigations trend analysis and root cause identification to drive improvement plans

• Develop maintain and optimise dashboards tools and reports to meet evolving business needs

• Lead the automation of manual spreadsheet-based reports into scalable efficient solutions

• Implement modern data visualisation approaches using advanced Power BI and DAX capabilities

• Support continuous improvement initiatives using accurate data and robust measurement tools

• Collaborate with cross-functional teams to ensure improvement plans are delivered and sustained

Still Interested Great News! We are looking for:

• Bachelors degree in Computer Science Data Analytics or related field (or equivalent experience)

• Proven experience building a Power BI centre of excellence and applying data science principles

• Logistics and/or ERP experience in a complex fast-moving environment (FTSE100/blue-chip preferred)

• Change management experience in FMCG or logistics and familiarity with project management tools and methodologies

• Advanced Power BI skills including DAX M Query Power Automate Power Apps and API integrations as well as SQL data modelling experience

• Skilled at communicating performance trends and recommendations in a compelling way and confident presenting to senior leadership and driving data-led change

If youre passionate about using data to make real-world operational impact and you love turning complexity into clarity this role offers the chance to shape the way Evri measures understands and improves its performance.

At Evri we know we only grow if our people do too. Thats why were committed to building a truly inclusive and diverse workplace where everyone can bring and be their whole authentic selves. Were on a journey to better represent the customers we serve around the UK. Were committed to removing barriers and ensure that each person at Evri is valued for who they are and what they bring to our business.

We are Evri. Where everyone is welcome.

Were excited for the future. Lets deliver it together.

Every parcel every person every place every delivery made for you.

Evri is leading the way in creating responsible delivery experiences for everyone everywhere. And were doing that by offering the most convenient way to send receive and return parcels without costing the earth.

Whether its a customer sending a present to a friend a marketplace trader shipping in bulk or a major retailer such as John Lewis asos or Next weve got it covered. With our team of 30000 couriers thousands of local ParcelShops and a growing network of hubs and depots across the country we safely get parcels from A to everywhere.

And its not just customers and retailers who trust us. Weve won loads of industry awards over the past few years including gongs for IT innovation and our green fleet.

But we wouldnt be the biggest dedicated parcel delivery company in the UK without amazing people. Were a friendly ambitious and diverse bunch united by a passion for delivering the best customer experience. We have great opportunities throughout the business so take a look to see where you might fit in. We cant wait to hear from you.