Associate Field Service Engineer
Associate Field Service Engineer
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Job Description
At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.
This Position reports to:
Service ManagerYour role and responsibilities:
In this role you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes quality standards and safety guidelines. Each day you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.
The work model for the role is: #LI - Onsite
This role is contributing to the Process Automation Energy division in India region.
You will be mainly accountable for:
Delivered on-site and remote service support for ABB 800xA Automation Systems in the Oil Gas & Chemical industry including troubleshooting issue resolution and field service of medium to high complexity.
Identified technical issues and improvement opportunities during customer interactions driving root cause analysis and recommending corrective and preventive actions.
Supported brownfield service bids by providing technical authority and solutioning support during the proposal phase including customer presentations.
Ensured service readiness by preparing material lists and coordinating the availability and quality of parts tools and equipment.
Promoted a culture of continuous improvement by documenting best practices tracking site issues and implementing improvements to enhance field service quality and profitability.
Maintained high standards of safety and customer communication ensuring safe execution of work and consistently improving customer satisfaction.
Qualifications for the role:
Possess 510 years of hands-on experience in service engineering for ABB Symphony or 800xA systems within the Oil Gas & Chemical industry.
Strong background in process control and instrumentation across various process plants with expertise in DCS hardware & application engineering HMI library development third-party communication testing and commissioning.
Proven experience in ABB System 800xA (minimum 2 years); knowledge of other ABB systems like Freelance and communication protocols such as Profibus Modbus and OPC is a plus.
Skilled in executing brownfield DCS projects including application modifications retrofits controller migrations and on-site commissioning.
Exposure to cybersecurity solutions virtualization and digital technologies is advantageous.
Full-time diploma or degree holder in Electrical Electronics or Instrumentation Engineering; capable of effective communication in English (written and verbal).
Will be based at a customer site in Gujarat handling service activities across two plant locations situated 120 km apart.
More about us:
The Energy Industries Division serves a wide range of industrial sectors including hydrocarbons chemicals pharmaceuticals power generation and water. With its integrated solutions that automate digitalize and electrify operations the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development integration and scaling up of new and renewable energy models. The Divisions goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data machine learning and artificial intelligence (AI) the Division brings over 50 years of domain expertise delivering solutions designed to improve energy process and production efficiency as well as reduce risk operational cost and capital cost while minimizing waste for customers from project start-up and throughout the entire plant lifecycle.
We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
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Employment Type
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