Service Account Manager - Service Contracts - Leading Security Systems Integrator

Location: West London
Contract Type: Permanent
Salary: Negotiable depending on experience

• Join a prominent name in the security systems industry known for innovative solutions and high standards

• Oversee service delivery across a range of contracts for enterprise-level clients

• Supportive work environment encouraging professional growth with progression opportunities

• Comprehensive benefits package including 25 days holiday and private healthcare

Our client a leading security systems integrator is seeking an experienced Account Manager to join their growing team in West London. This is an exciting opportunity to play a key role in managing service contracts for high-profile enterprise clients.

Position Overview

As an Account Manager you will be responsible for building and maintaining strong relationships with key clients acting as their main point of contact. You will oversee the delivery of services across a range of contracts ensuring the highest standards are consistently met. Working closely with the engineering team and other departments you will ensure smooth operations and client satisfaction.

Responsibilities

• Build and maintain strong relationships with key clients serving as their primary contact

• Oversee the delivery of services across a portfolio of contracts ensuring SLAs are met

• Collaborate with the engineering team and other departments to ensure smooth operations

• Identify opportunities for service improvements and additional revenue streams

• Regularly visit client sites to review service delivery and gather feedback

• Prepare and present service reports and attend client meetings as required

Requirements

• Proven experience in account or contract management ideally within the security systems industry

• Strong commercial awareness and a customer-focused mindset

• Excellent communication and relationship-building skills

• Ability to collaborate effectively with internal teams and external stakeholders

• Confident in representing the business at all levels

• Full driving licence and willingness to travel to client sites

Company Overview

Our client is a prominent name in the security systems industry recognised for delivering innovative solutions and maintaining the highest standards across various sectors. They specialise in providing cutting-edge security systems for enterprise-level sites including data centres universities and private hospitals. With expertise in leading technologies such as Lenel Genetec Gallagher C-cure and Milestone they have established themselves as a trusted partner to their clients.

Benefits

• Competitive salary package negotiable based on experience

• 25 days annual leave plus bank holidays

• Private healthcare insurance

• Supportive work environment encouraging professional growth and development

• Opportunities for career progression within a growing organisation

Our client provides a supportive work environment that values employee contributions and fosters a culture of collaboration and continuous improvement. Youll be part of a dedicated team committed to delivering exceptional service and driving the business forward.

How to Apply

Interested in learning more Get in touch or apply today wed love to hear from you.