Build Relationships. Grow Accounts. Lead with Purpose at Riverside Services.
Riverside Services is hiring a Commercial Landscape Account Manager to join our growing team in Hopkinton MA. With a base salary of $85000 this full-time position offers the opportunity to lead client relationships coordinate high-quality service delivery and grow commercial accounts across a dynamic portfolio.
Your Role in the Story
As a Commercial Landscape Account Manager youll be the primary point of contact for our commercial clients building strong partnerships understanding their needs and ensuring our teams deliver exceptional results. Youll lead account planning identify service expansion opportunities and work closely with field operations to deliver every job with quality precision and professionalism.
What Youll Do
- Build and manage long-term relationships with commercial clients
- Understand client goals and translate them into actionable service plans
- Collaborate with operations crews and subcontractors for seamless project execution
- Coordinate site visits scope development and timely service delivery
- Monitor service quality address issues promptly and ensure client satisfaction
- Identify enhancement opportunities to grow account revenue
- Lead contract renewals and maintain oversight across assigned accounts
- Track account performance and prepare regular reports for internal leadership
What It Takes to Succeed
- Experience in landscaping account management or a related field
- Proven ability to manage multiple commercial clients and projects simultaneously
- Strong communication and interpersonal skills with a customer-first mindset
- Familiarity with CRM and project management tools
- Knowledge of landscape industry standards services and best practices
- Ability to read site plans manage budgets and navigate client expectations
What Youll Need to Thrive
- Be relationship-driven organized and proactive in managing client accounts
- Stay calm under pressure flexible with changing priorities and solution-oriented
- Bring a professional dependable and accountable attitude every day
- Collaborate across teams and communicate clearly with clients and crews
- Maintain a strong attention to detail while keeping the bigger picture in focus
Work Environment and Position Type
- Full-time salaried position based in Hopkinton MA
- MondayFriday schedule with occasional field or after-hours client visits as needed
Why Join Riverside Services
This role is more than a job its a chance to lead grow and contribute to a company built on quality trust and long-term relationships. At Riverside Services we value your experience ideas and drive. If youre ready to take the next step in your landscaping career wed love to hear from you.
Apply today and grow with Riverside.
Required Experience:
Manager