Associate Sales Coordinator
Associate Sales Coordinator
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Job Description
We have met todays energy needs while planning for tomorrows for over 100 years. Beginning with the first modern generator the Rehlko Automatic Power & Light launched in 1920 Rehlko has been an innovative leader in energy resilience.
Our product range includes engines generators power conversion UPS systems EV components and electrification solutions microgrid controls and management clean energy solutions and much more that serve a broad spectrum of OEM residential industrial and commercial customers.
Our priorities are global: the stability from steady energy sources and reliable back-ups. The power to be able to harness energy and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world and the commitment to keep innovating towards greater impact.
At Rehlko our team members are the essential energy that powers our organizations success. We are committed to fostering a safe and sustainable work environment where safety is everyones responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication proactively reporting hazards following protocols and suggesting improvements. Join us in creating an energy resilient world for a better future!
Why You Will Love this Job:
Under the general supervision of the Customer Service Manager North America Aftermarket Parts the Associate Sales Coordinator serves as the liaison between the distributor and the factory and parts providers. The primary responsibility of the Associate Sales Coordinator is to facilitate seamless communication and exceptional customer service. By efficiently managing part inquiry and order entry processes this role is crucial in contributing to the companys financial success. Additional tasks of the Associate Sales Coordinator include maintaining direct contact with distributors promptly updating them on order statuses ensuring timely shipment of equipment and upholding departmental policies and procedures.
Work Mode: Hybrid
Address: 200 Twin Oaks Road Kohler WI 50344
Travel: none
Applicants must be authorized to work in the US without requiring sponsorship or a visa transfer now or in the future.
Specific Responsibilities:
Order management and research to support Parts Departments customer base.
Perform SAP transactions at a developing-user level.
Backup other Sales Coordinators and support department overall objectives.
Understands how to effectively use Rehlko resources such as research tools warranty site etc.
Understands how Rehlko Power Resource Center and Rehlko Power Plus impacts the distributor.
Manage assigned portfolio of customers (distributors direct leaders national accounts or governmental accounts)
Manage customer order entry and processes in SAP and provide feedback direct to customers
Supply customer inquiries lead time and pricing quotes via phone or email using various Rehlko Co. resources
Support On-Time-Delivery department metric
Daily email/phone communication with customers to secure high levels of service
Champion high levels of customer service
Profile portfolio of customers to understand customers needs
Requirements:
A post-secondary degree (associate or bachelor)is preferred we welcome applicants with a combination of education and experience that demonstrates the ability to succeed in this role.
At least 1-year experience in a customer service position with direct customer contact preferred.
Skilled use of Microsoft Office applications required. Applications used are Outlook Excel Word and PowerPoint.
Knowledge of SAP sales and shipping functions is preferred.
Familiarity with the Energy Division businesses and products is preferred.
Responsible self-starter who will work independently to meet deadlines and commitments to support the division.
Good problem-solving skills and communication skills are required.
Must be accurate and thorough in execution of tasks.
Must project a professional image with external and internal customers.
Must be a proactive analytical thinker with good judgment and curiosity to identify and solve underlying problems suggest programs and study alternative methods of operation.
Work Mode: Hybrid
Address: 200 Twin Oaks Road Kohler WI 50344
Travel: none
Applicants must be authorized to work in the US without requiring sponsorship or a visa transfer now or in the future.
The hourly pay range for this position is $19.15 to $23.95 per hour. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidates experience their education and the work location. Available benefits include medical dental vision & 401k.
About Us
Rehlkoproudly offers a rich history steeped in creativity and commitment to our associates and communities along with competitive benefits and PurposeCreating an energy resilient world for a better futureand Values: Curiosity Trust Pace and Excellence are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at addition to the investment in your development Rehlko offers a benefits package including a competitive salary health vision dental 401(k) with Rehlkomatching and more!
Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities including but not limited to hiring job assignment compensation promotion benefits training discipline and termination without regard to race creed color ethnicity religion sex pregnancy childbirth or related medical conditions genetic information age national origin citizenship ancestry caste mental or physical disability marital or familial status sexual orientation gender identity or expression genetic information political belief or affiliation union membership status military status veteran status or any other characteristic protected by national state local or other applicable laws.
Americans with Disabilities Act (ADA)
It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national state local or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms privileges or conditions of employment because of a persons physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment please contact Rehlko is an equal opportunity/affirmative action employer.
Our Values
Curiosity Seek learn share
Trust Go farther together
Pace Focus to go faster
Excellence Find the win every day
Required Experience:
IC
Employment Type
Full-Time
