Service Designer
Service Designer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of Do you want a workplace that will challenge you and offer you opportunities to learn and grow A position at Xcel Energy could be just what youre looking for.
Position Summary
Create design schedule and reconcile electric gas services and protective lighting with a focus on opportunities for joint trench installation. Provide interface between Designers locating construction resources and Xcel customers to ensure work is scoped and designed for construction resources to install based on customer driven expectations. This includes new electric gas service installations night watches and customer upgrades. May be expected to assist as needed after normal business hours during emergency situations.
Essential Responsibilities
Coordinate and/or schedule electric and gas service installations between construction resources locating government agencies other utilities and Xcel customers to provide timely completion of work in order to meet customers requirements based.
Customer contact point for scheduling construction procedures joint trench practices administering A.I. charges and explaining company policies to customers. Advise and answer general inquires regarding job status which directly affects Xcel Energys customer service focus.
Design services to meet Xcel construction standards and reconcile projects. Keep status updated on all work using appropriate Xcel computer systems. Occasional site visits with customers to assure Xcel requirements are met.
Determine when necessary permit required and prepare agreements contracts and permits for State City County and railroads. Distribute to proper authorities and internal resources.
Responsible for billing customers in accordance with AIs. This includes billing collection and preparation of sundry receipts for moneys received from customers on agreements.
Responsible for accurate information reflecting all of Xcel Energys involvement or requirements in systems such as Salesforce SAP GIS SmallWorld and Work Management and other systems as required.
Minimum Requirements
3 years experience with electric and/or gas operations and customer service or equivalent
Customer service experience in a high demand environment
Working knowledge of Xcel Energys design standards and construction practices and corporate policies
PC based computer skills.
Working knowledge of Xcels operating systems Salesforce SAP GIS SmallWorld and other systems as required
Highly effective communication and innovative problem solving skills
Self starter able to work with minimal supervision
Preferred Characteristics
Training in Basic Electricity/Gas and Customer Service very desirable
Strong organizational skills
As a leading combination electricity and natural gas energy company Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy we strive to be the preferred and trusted provider of the energy our customers need. If youre ready to be a part of something big we invite you to join our team.
All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Individuals with a disability who need an accommodation to apply please contact us at .
Non-BargainingThe anticipated starting base pay for this position is: $25.00 to $35.00 per hourThis position is eligible for the following benefits: Spot On Bonus Medical/Pharmacy Plan Dental Vision Life Insurance Dependent Care Reimbursement Account Health Care Reimbursement Account Health Savings Account (HSA) (if enrolled in eligible health plan) Limited-Purpose FSA (if enrolled in eligible health plan and HSA) Transportation Reimbursement Account Short-term disability (STD) Long-term disability (LTD) Employee Assistance Program (EAP) Fitness Center Reimbursement (if enrolled in eligible health plan) Tuition reimbursement Transit programs Employee recognition program Pension 401(k) plan Paid time off (PTO) Holidays Volunteer Paid Time Off (VPTO) Parental LeaveBenefit plans are subject to change and Xcel Energy has the right to end suspend or amend any of its plans at any time in whole or in part.
In any materials you submit you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.
Deadline to Apply: 10/09/25EEO is the Law EEO is the Law Supplement Pay Transparency Nondiscrimination Equal Opportunity Policy (PDF) Employee Rights (PDF)
ACCESSIBILITY STATEMENT
Xcel Energy endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact Xcel Energy Talent Acquisition at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Employment Type
Full-Time
