Revenue Operations Data & Analytics Director
Revenue Operations Data & Analytics Director
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$ 126000 - 197000
1 Vacancy
Job Description
Redefine the future of customer experiences. One conversation at a time.
At Nextiva were reimagining how businesses connect bringing together customer experience and team collaboration on a single conversation centric platform. Powered by AI driven by human innovation.
Our culture is forward thinking customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether its through our signature Amazing Service the technology we create or the experiences we cultivate connection is at the core of who we are.
If youre ready to collaborate with incredible people make an impact and help businesses everywhere deliver truly amazing experiences this is where you belong.
Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.
Nextiva is building a world-class Revenue Operations team to drive insights clarity and performance across our go-to-market engine.
We are seeking a dynamic and results-driven Revenue Operations Data & Analytics Directorto join our fast-paced Revenue Operations this pivotal role you will be responsible for defining building and continually evolving a high-impact data analytics program that supports and empowers our revenue organization. You will work closely with cross-functional stakeholders and partner with our Corporate Business Intelligence (BI) team to deliver actionable insights that drive strategic decisions across the business. The ideal candidate is passionate about solving hard problems and thrives in high-velocity environments combining speed and precision to transform complex data into clear quality-driven analysis that informs and accelerates our growth strategies.
Were looking for someone whos smart driven curious and gritty someone who can work through ambiguity learn fast and figure things out. You dont need to know everything today but you do need to want to learn and be willing to roll up your sleeves.
Key Responsibilities
- Design and maintain intuitive dashboards and reports that support business stakeholders ensuring the outputs are actionable aligned with business objectives and scalable as the organization grows
- Conceptualize and lead complex analysis projects to identify inefficiencies and/or performance issues in the pipeline process (lead to advocate) and recommend improvements to overcome the identified issues
- Collaborate with Finance and Revenue leaders to define KPI targets
- Collaborate with teams across the business to uphold strong data governance practices focusing on the consistency accuracy and clarity of critical revenue data sets
- Partner closely with business intelligence to define the structure of data pipelines and streamline integration across source systems
- Work with finance revenue and accounting leaders to translate business questions into data-driven solutions surfacing insights that directly support strategic planning and execution
- Respond to ad hoc data and reporting requests with precision and timeliness supporting audits leadership reporting and other urgent analytics needs with clear reliable outputs
- Ensure all analytics solutions are well-documented and rigorously tested maintaining a high standard of data integrity and reducing the risk of reporting errors
What You Bring
- 7 years of experience in Revenue Operations business analytics/intelligence FP&A or related analytics roles
- Strong understanding of operations processes data and KPIs across the key Revenue Operations Stakeholders: Sales Marketing Account Management Solutions Consulting Customer Success Finance
- Hands-on experience building both datasets and dashboards with Power BI (or a similar data visualization tools like Tableau Looker or Sigma)
- Intermediate to advanced proficiency in Excel
- Proficiency in SQL with demonstrated ability to write complex queries
- Experience working with and integrating data from SalesForce and supporting systems like HubSpot Outreach etc. or similar vendors.(Marketo Pardot SalesLoft Gong)
- Solid understanding of forecasting methodologies data hygiene best practices and sales/revenue metrics
- Strong ability to gather business requirements translate them to technical requirements and execute.
- Experience with Python and statistical modeling a plus
Soft Skills That Will Make You Successful
- Curious You dont wait for answers; you go find them
- Resilient Youre energized by solving problems not discouraged by them
- Driven You take initiative meet deadlines and want to improve yourself and the business
- Collaborative You know how to communicate clearly and respectfully even when things are moving fast
- Critical thinker You dont just crunch numbers you ask why
- Flexible & scrappy Youre not afraid to try new things and you know how to work with limited resources
- Organized You stay on top of details manage your time well and keep data and resources clearly structured so others can easily find and use them
- Continuous Learner Youre motivated to expand your technical and strategic skillsets
Nextiva DNA (Core Competencies)
Nextivas most successful team members share common traits and behaviors:
- Drives Results:Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations challenge the status quo and ask what can be done differently. They lead and drive change celebrating success to build more success.
- Critical Thinker: Understands the why and identifies key drivers learning from the past. They are fact-based and data-driven forward-thinking and see problems a few steps ahead. They provide options recommendations and actions understanding risks and dependencies.
- Right Attitude: They are team-oriented collaborative competitive and hate losing. They are resilient able to bounce back from setbacks zoom in and out and get in the trenches to help solve important problems. They cultivate a culture of service learning support and respect caring for customers and teams.
Total Rewards
Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best in and out of the office.
Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors including skills experience training and certifications when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position compensation may include base salary and/or hourly wages incentives or bonuses.
The expected hiring range is $126000 - $197000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.
- Health -Multiple health plan options to suit your needs including medical dental vision and telemedicine coverage
- Insurance - Life disability and supplemental indemnity plans
- Work-Life Balance -Flexible Time Off (FTO) for salaried employees PTO for hourly employees Paid Sick Time (PST) paid parental bonding leave and paid holidays
- Financial Security -401(k) with company match Health Savings Accounts with company contributions Dependent Care FSA
- Wellness -Employee Assistance Program and comprehensive wellness initiatives
- Growth -Access to ongoing learning and development opportunities and career advancement
At Nextiva were committed to supporting our employees health well-being and professional growth. Join us and build a rewarding career!
Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.
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Founded in 2008 Nextiva has grown into a global leader trusted by over 100000 businesses and 1M users worldwide. Headquartered in Scottsdale Arizona and with teams across the globe were the future of customer experience and team collaboration through our AI-powered conversation-centric platform.
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Required Experience:
Director
Employment Type
Full Time
