Supervisor of Patient Access

R1

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profile Job Location:

Florence - USA

profile Yearly Salary: $ 45696 - 57119
Posted on: 16-08-2025
Vacancies: 1 Vacancy

Job Summary

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industrys most advanced technology platform encompassing sophisticated analytics AI intelligent automation and workflow orchestration.

On-site at LifePoint North Alabama Medical Center in Florence AL

As our Patient Access Supervisor you will help manage operational functions while maintaining a customer and patient focus. Every day you will coordinate processes and procedures to ensure efficient patient addition having client executive presence and cross functional operational strategy; with an emphasis on process improvement and quality enhancement. To thrive as a Patient Access Supervisor youll be providing exceptional leadership experience in a supervisory role. You will have a broad understanding of daily Patient Access functions and operations.

Heres what you will experience as a Patient Access Supervisor:

  • Overseeing the staff for 24- hour operations.
  • Assist in establishing and implementing departmental initiatives.
  • Develop and coach team members in skills and processes to promote quality.
  • Expert knowledge in accounts receivable follow up/team processes and procedures.
  • Measure and monitor KPI metrics related to AR performance with an emphasis on aging categories.
  • Manage and monitor the transaction of all uncompensated care performance indicators including but not limited to: Charity Bad Debt Paro and Uninsured discounts.
  • Prepare analyze and provide daily weekly and monthly metrics reports on key AR metrics as assigned.
  • Participate in weekly operations meetings to drive performance excellence. Troubleshoot and resolve issues with client concerns with a sense of urgency.
  • Establish working relationship with on and offshore counterparts; serve as a liaison between hourly and management staff for training quality and general questions.
  • Train and educate staff on new process changes.
  • Fill in production gaps when needed.
  • Other duties as assigned.

Required Skills:

  • Supervisory Experience in a hospital setting
  • Ability to prioritize multi-task and work in a fast-paced high-volume environment.
  • Demonstrates strong leadership qualities and good decision-making abilities.
  • Positive attitude

For this US-based position the base pay range is $45696.00 - $57119.58 per year . Individual pay is determined by role level location job-related skills experience and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 5.00%

The healthcare system is always evolving and its up to us to use our shared expertise to find new solutions that can keep up. On our growing team youll find the opportunity to constantly learn collaborate across groups and explore new paths for your career.


Our associates are given the chance to contribute think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package.

R1 RCM Inc. (the Company) is dedicated to the fundamentals of equal employment opportunity. The Companys employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. Furthermore the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process please contact us at for assistance.

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Required Experience:

Manager

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industrys mo...
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