Retail Learning Specialist (6-Month Contract)

Since 2015 Mejuri has reimagined what fine jewelry can be in a modern worldshifting it from a traditional gift to to a personal choice rooted in self-expression.

Founded by third-generation jeweler Noura Sakkijha the brand was built on a simple idea: fine jewelry shouldnt require a special occasion and it should never come with guilt. Its about celebrating yourselfyour style your life your everyday.

Mejuri meets customers where they areonline in app and through a growing global retail footprint of 45 stores worldwide. Mejuri is also deeply committed to doing things the right way with responsible sourcing sustainable practices and philanthropic initiatives that reflect our values and long-term vision.

RETAIL LEARNING SPECIALIST (6-MONTH CONTRACT)

Job Overview:

As a Learning Specialist at Mejuri youll design develop and deliver learning experiences that help our teams grow and succeed. Reporting to the Director Learning and Culture youll work closely with our Retail teams to bring impactful training to life across our store network.

Your first priorities will be to support our retail teams in ramping up for Black Friday Cyber Monday (BFCM) with engaging practical training that drives confidence and performance and build onboarding programs for all store levels to ensure every new hire feels set up for success from day one.

What youll do:

Needs Assessment

• Conduct needs assessments to identify learning priorities.
• Collaborate with internal partners and subject matter experts to understand the needs of different learner groups.
• Use data and feedback to inform the design and delivery of learning solutions.

Program Design Development & Implementation

• Design and deliver blended learning solutions including eLearning mLearning virtual instructor-led training (VILT) instructor-led training (ILT) and performance support tools.
• Create engaging on-brand learning materials like instructor manuals job aids and other tools.
• Ensure all content reflects Mejuris brand standards and values.
• Support change management initiatives through targeted learning interventions.
• Coordinate the learning calendar of events including managing invites sign-ups and scheduling.

Learning Management System (LMS) Retail Focus

• Manage the day-to-day operations of the LMS for retail learning including course creation content upload and user management for store teams.
• Partner with the Corporate Learning Specialist to ensure consistent high-quality learning experiences for retail employees.
• Develop strategies to make it easy for store teams to access and complete learning in the LMS.
• Track and report on training engagement and completion rates.
• Provide technical support and training to retail leaders and associates using the LMS.

What youll bring to the team:

• Training in Design and/or Education fundamentals through recognized certification or equivalent practical experience.
• 3 years of experience in learning and development instructional design or a related role.
• Experience designing and delivering blended learning solutions.
• Proficiency with eLearning authoring tools (e.g. Articulate Studio Adobe) and learning management systems (We use Yoobic).
• Strong project management and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced dynamic environment.

• A minimum of three weeks vacation plus personal days and three religious/cultural observance days.
• A hybrid work model for all corporate roles
• Mejuri Passport which allows employees who meet specific criteria to work in other locations for one month per year.
• Comprehensive medical and dental benefits including mental health coverage and generous personal and sick days for our full-time employees. We also offer bereavement leave including miscarriage and stillbirth support.
• Parental leave salary top-up of up to 80% as well as a personalized return-to-work transition and accommodation plan for full-time employees.
• Semi-annual performance reviews.
• A generous product discount!

At Mejuri our success is driven by a strong commitment to our Purpose and Values. Theyre the foundation of our operations defining how we show up solve problems and accomplish incredible thingstogether.

Our strength comes from each team members dedication to embracing and embodying these Values daily. This isnt merely a duty; its a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success for us means living our values relentlessly.

Our values are:

RAISE THE BAR Stay Curious Share/Seek Feedback and Strive for Excellence

CUSTOMER OBSESSED Get Close to the Customer and prioritize them in our decisions

EMPOWERED OWNERS Treat the company like your own and take initiative

FIND A WAY Seek simple creative solutions and act fast

DRIVE RESULTS Be clear on your goals and be relentless in achieving them

TEAM FIRST Value team success over personal Ego