IT Specialist
IT Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
We connect science to life for a better future.
With 50000 patents 20000 employees and 58 locations worldwide LG Chem is one of the largest science and chemical companies in the world. With its rapid growth LG Chem endeavors to become a Global Top 5 Chemical Company with a balanced business portfolio that has a competitive advantage across the globe including business divisions in petrochemicals advanced materials life sciences and a subsidiary specializing in batteries.
LG Chem is a leading chemical company in Korea that has continuously achieved growth through relentless challenges and innovation since its establishment in 1947. From the infrangible facial cream lid to the worlds most advanced batteries LG Chem has turned dreams into reality and enriched our lives for 70 years. Building upon a balanced and globally competitive business portfolio LG Chem manufactures a wide range of products from high-value added petrochemicals to renewable plastics specializing in cutting-edge electronic and battery materials such as cathodes as well as drugs and vaccines to deliver differentiated solutions for its customers.
Beyond a chemical company LG Chem will become a leading science-oriented corporation that creates value for our customers and is committed to reaching carbon-neutral growth by 2030 and net-zero emissions by 2050 by managing the impacts of climate change and making positive contributions to society through renewable energy and responsible supply chains.
JOB SUMMARY
Reporting to LG Chems Process Innovation Manager the Information Technology Specialist is responsible for the effective operation administration and maintenance of information technology (IT) services and support across two facilities in Ravenna Ohio: the Customer Solutions Center and the ABS Manufacturing Plant. This role is critical to the functionality and security of a wide range of systems and equipment including servers network infrastructure VoIP phones security CCTV systems building access badge systems printers computers production equipment lab instruments and testing devices.
The IT Specialist ensures the integrity availability and performance of all technology assets by managing hardware and software upgrades installations troubleshooting and end-user support and training. This position plays a key role in maintaining operational continuity safeguarding confidential information and supporting a secure and efficient technology environment across both office and manufacturing operations.
ESSENTIAL FUNCTIONS
- Provide first and second-level technical support for hardware software and network issues across both facilities ensuring timely resolution and minimal disruption.
- Administer and maintain servers network infrastructure VoIP phones computers printers and label printing systems including installation configuration updates and troubleshooting.
- Administer and maintain office equipment computers printers VoIP phones and network systems. Manage hardware inventory PC returns installations and network configurations including wireless and IP settings.
- Install and manage software licenses ensure compliance by removing unauthorized programs and support endpoint security solutions. Respond to user requests via the IT Helpdesk manage equipment changes and address malware and virus threats.
- Manage and support security systems including CCTV X-ray screening systems and building access badge systems to ensure safety compliance and operational integrity.
- Support IT-related aspects of production lab and testing equipment ensuring connectivity functionality and integration with broader systems.
- Monitor system performance conduct regular backups (on-site off-site) and implement security patches and vulnerability scans to maintain uptime and data integrity.
- Configure and maintain network switches routers firewalls wireless infrastructure and virtual desktop environments (e.g. G Portal) ensuring secure and efficient access for users.
- Provide end-user training and support manage IT Help Desk tickets and maintain accurate documentation of systems procedures and configurations in partnership with the Process Innovation Team.
- Coordinate with vendors and internal teams on IT-related projects system upgrades and architecture improvements ensuring alignment with operational needs and strategic goals.
- Maintain organized and secure IT spaces including server rooms and wiring closets and ensure compliance with LG Chems Jeong-Do Management Principles and relevant industry standards.
- Perform other duties as assigned.
SKILLS / COMPETENCIES:
- Server & Network Administration: Windows Server () Active Directory DNS DHCP Group Policy.
- Networking: TCP/IP routing switching firewalls VPNs wireless infrastructure.
- Virtualization & Remote Access: Citrix VMware G Portal thin clients.
- Security Systems: CCTV X-ray screening systems badge access control vulnerability scanning patch management.
- Communication Systems: VoIP phones walkie-talkies and related infrastructure.
- Hardware Support: Desktops laptops printers label printers barcode scanners.
- Peripheral & Specialized Equipment: Production machinery interfaces lab/testing equipment and industrial IT hardware.
- Backup & Recovery: On-site off-site and backup systems.
- Software Proficiency: Microsoft Office Adobe Creative Cloud antivirus tools firmware/BIOS upgrades.
- Database & Scripting: MS SQL Oracle basic scripting for automation (PowerShell Bash etc.).
EDUCATION / EXPERIENCE:
- Bachelors degree in Information Systems Management Information Systems (MIS) Computer Science or a related field (preferred).
- Equivalent experience and certifications may be considered in lieu of a degree.
- 3 years of IT experience preferably in a manufacturing or industrial environment.
- Hands-on experience supporting multi-site operations with both office and production technologies.
- Cisco Certifications (preferred): CCNA or CCNP.
- CompTIA Certifications (preferred): A Network or Security.
- Microsoft Certifications (preferred): MCSA MCSE or equivalent.
- Strong problem-solving and diagnostic skills.
- Excellent verbal and written communication abilities.
- Ability to work flexible hours to support 2nd and 3rd shift operations as needed.
- Familiarity with ISO 9001 and IATF 16949 standards is a plus.
- Demonstrated commitment to confidentiality security and ethical conduct (aligned with Jeong-Do Management Principles).
- Applicants must be authorized to work in the United States.
All qualified applicants will receive consideration for employment without regard to race color religion sex age gender sexual orientation gender identity national origin disability status as a protected veteran or any characteristic protected by applicable federal state or local law.
Required Experience:
Unclear Seniority
Employment Type
Full Time
