People Experiences Project Manager
People Experiences Project Manager
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$ 65529 - 112644
1 Vacancy
Job Description
Job Description:
Location:This role is eligible for remote work in eligible US locations or can be based out of our offices in New York City NY; San Mateo CA; or San Francisco CA.
About Rakuten International
Rakuten International is a division of Rakuten Group Inc. a Japanese global technology leader in services that empower individuals communities businesses and society. Headquartered in San Mateo California with more than 4000 employees worldwide the Rakuten International business portfolio includes market leaders in e-commerce digital marketing advertising communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.
Job Summary:
Reporting to the Sr. Manager People Experiences the People Experiences Project Manager will support program awareness assess local specific needs and help enhance overall engagement for the People Experiences programs and initiatives; doing so through internal operations enhancements functional and stakeholder partnership and will provide key program insights creative solutioning and process optimization.
This is an exciting opportunity for someone passionate about a people-first culture with a strong interest in human resources operations data analytics and analysis and cross-team collaboration to gain hands-on experience in a dynamic and globally connected environment.
The People Experiences Project Manager will have the opportunity to grow their expertise in engagement people operations creative and strategic thinking.
Key Responsibilities:
- Lead with the day-to-day and execution of key PEx projects and initiatives.
- Lead departmental data projects; produce reports analyze program effectiveness and suggest actionable opportunities
- Partner with HR operations HRIS and global COEs respective to project deliverables.
- Collaborate with People Experiences internal partners to strategically incorporate PEx initiative into functional and business opportunities
- Present regularly on PEx programs and initiatives to increase awareness and engagementwithin designated target markets
- Partner with respective cross-functional teams to support employee programs like but not limited to onboarding ESG Facilities GTMI (Diversity and Inclusion & Learning and Development) Talent Acquisition.
- Implement strategies to improve employee satisfaction and retention through PEx programs and initiatives.
- Develop and facilitate PEx program engagements: training sessions workshops and team-building activities.
- Vet design and execute ad hoc team/business partnership requests surrounding employee engagement.
- Provide guidance and mentorship to coordinators and senior coordinators.
- Lead inquiries and guidance for Employee Committees on as needed basis
- Manage day-to-day vendor relationships to support project deliverables
- Communications Management Lead communications projects and suggest enhancements for departmental communication processes supporting local and global considerations across platforms like but not limited to email R-Space slack creative assets presentations
Qualifications:
- Independently driven with ability to manage tasks workflows and projects respective to priority to support people-centered outcome
- Ability to comfortably communicate with wide-range of stakeholders
- Strong organizational skills (planning and prioritizing) and follow-through
- Critical thinker with interest in creative solutions
- Ability to work both independently and collaboratively in a cross-functional team environment manage multiple priorities effectively and coordinate across time zones while fostering a culture of inclusion and respect.
- Excellent written and verbal communication skills
Minimum Requirements:
- A Bachelors degree and a min of 5 years of relevant experience and/or education in any of: Psychology Human Resources Operations Project Management or a related people engagement-oriented field; or 3 years with a Masters degree; or equivalent work experience.
- 5 years project manager experience including experience with project planning execution and monitoring ( experience is a plus)
- 3 years HR operations experience
- Proficiency in Microsoft Office (especially Excel and PowerPoint) Slack and/or Teams
- Experience working in a global or multinational organization is a plus
#LI-remote
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Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge set clear goals and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race color religion age sex national origin disability status genetic information protected veteran status sexual orientation gender gender identity or expression or any other characteristic protected by federal state provincial or local laws.
At the time of posting Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors including the skills qualifications and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus health vision dental insurance 401k matching PTO Volunteer Time Off (VTO) and other employee benefits as the company implements.
USD $65529.00 - $112644.00 annuallyRequired Experience:
IC
Employment Type
Full-Time
