Business Analyst and Application Specialist
Business Analyst and Application Specialist
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Job Description
Job Title: Business Analyst and Application Specialist
Company: Taggart Construction Limited
Location: 3187 Albion Road South Ottawa ON
About Us
For more than 75 years Taggart Construction Limited has been building the essential infrastructure that keeps Ottawa and Kingston moving from heavy civil construction and site servicing to sewer and watermain installation grading and road building. Doran Contractors with over 120 years of general contracting expertise delivers projects on time on budget and with precision down to the last detail. Together we bring a proven track record a reputation for excellence and a commitment to shaping strong thriving communities across Eastern Ontario.
As part of the Taggart Group Taggart Construction and Doran Contractors are proud family-owned businesses benefiting from long-standing stability and continued growth offering a variety of opportunities for those looking to get hands-on experience and build a lasting career.
At Taggart you will be part of something bigger and what you do today will make an impact for years to come. We believe in your success.
Building integrity quality and community together.
About this Role
Passionate about construction and curious about how technology can help crews build better faster and more efficiently
This is your chance to be the connection between job site know-how and smart digital solutions. Join us as a Business Analyst and Application Specialist where youll combine your technical skills with hands-on field engagement to support our construction operations at Taggart Construction and Doran Contractors. Youll help ensure the tools we use like HCSS Autodesk Build and others are driving real results where it matters most: on the job site.
What Youll Do:
- Be the go-to expert for application supporton-site and in the office.
- Provide training solve real-time issues and help field teams get the most out of our software tools.
- Work directly with forepersons project managers superintendents and other team members to ensure tech is working with them not against them.
- Drive continuous improvement by staying connected to our operations and ensuring that digital tools align with how we build.
Reporting to the VP of Business Improvement youll play a key role in bridging the gap between technology and construction empowering our people improving workflows and supporting the execution of great projects.
This isnt just a desk job its a role for someone who wants to be out there side by side with the teams building our city.
Key Responsibilities:
Collaboration & Process Improvement
- Partner with IT Operations and end users to evaluate application needs identify pain points and recommend improvements that enhance functionality user experience and workflows.
- Support cross-functional teams during new software implementations or integrations by participating in planning contributing timelines and aligning deliverables with business needs.
- Stay current on emerging technologies assess potential tools and contribute to transition planning for long-term application support ownership.
Application Management & Deployment
- Coordinate software upgrades user acceptance testing (UAT) and application deployments ensuring smooth transitions and minimal disruption to business operations.
- Manage application access role-based permissions license tracking and work with vendors or procurement teams on renewals upgrades and usage optimization.
- Track and report on implementation progress and user readiness while assisting with validation of invoices and alignment with licensing agreements.
Training & User Support
- Deliver onboarding and ongoing training for key business applications through in-person sessions virtual workshops and self-serve resources like tutorials FAQs and documentation.
- Provide first-line application support to both field and office users including troubleshooting issue tracking and coordination with IT for escalations.
- Monitor application performance document recurring issues and solutions and ensure teams are prepared and trained ahead of system changes or deployments.
What Were Looking For
- Post-secondary education in Information Technology Engineering or a related field.
- 710 years of experience in business analysis IT application support including user training and troubleshooting.
- Demonstrated involvement in software implementation or enhancement projects ideally with business-critical or construction-related applications.
- Strong knowledge of enterprise systems IT infrastructure and tools such as Microsoft Office SharePoint and project management platforms.
- Excellent communication problem-solving and collaboration skills with the ability to manage multiple priorities across departments.
- Valid drivers license and access to a vehicle.
Nice To Have
- Experience supporting teams in construction engineering or real estate development environments.
- Experience working in a construction environment.
- Familiarity with application deployment planning user administration and access control.
Work Environment
- Busy and at times a loud work environment. Visiting construction sites and residential developments as needed.
- Providing service to several people companies or departments working under many simultaneous deadlines working for a group of companies.
- Flexibility in work hours is expected to effectively support our teams in both the field and office which may include occasional overtime.
What We Offer
- Competitive base salary and incentive pay.
- Be part of a well-established company known for delivering high-quality projects with a strong market reputation.
- Hybrid work model with the ability to work remotely and attend site visits as needed.
- Join a stable organization that values long-term success and continuous improvement.
Apply Today
At Taggart Construction Limited youll be part of something bigger. If youre ready to make an impact on the construction industry by helping teams work smarter through technology we want to hear from you! Join us and be part of building smarter stronger communities.
Accommodation Requests
The Taggart Group of Companies is an equal opportunity employer. All qualified applicants are considered without regard to citizenship race place of origin ethnic origin colour ancestry disability age creed sex/pregnancy family status marital status sexual orientation gender identity or gender expression.
In accordance with Accessibility for Ontarians with a Disabilities Act were committed to providing accommodations for people with disabilities in all aspects of the recruitment and selection process. If you require accommodation or special assistance please send an email towith your request.
Thank You for Considering Taggart Construction Limited
Thank you for your interest in joining Taggart Construction Limited. We appreciate every application but only those selected for an interview will be contacted. Please note that we do not accept unsolicited resumes from recruiters or employment agencies. Any such submissions become the property of Taggart Construction Limited and are not eligible for compensation.
Required Experience:
Senior IC
Employment Type
Full-Time
