Senior Product Operations Manager
Senior Product Operations Manager
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Job Description
Product at Easygo
At Easygo product is at the centre of everything we do. From launching new ventures to scaling global platforms our product teams work at the intersection of user needs technical innovation and strategic growth.
As we continue to grow we are investing heavily in operational excellence to ensure our product organisation can move fast and scale effectively. This role will help build the operational infrastructure that supports long-term success across all product lines.
Why join us
As part of the Product Operations team at Easygo youll work closely with product leadership and cross-functional stakeholders across multiple ventures. Youll report to the Director of Product and act as a key driver of operational clarity efficiency and alignment across the organisation.
- Outsized Strategic Impact: Drive operational systems that empower product teams to execute at scale.
- High-Growth Environment: Help build the foundation of one of Australias fastest-growing tech companies.
- Work Across Global Ventures: Support and enable teams working on a diverse range of global digital products
- Enable Product Excellence: Define best practices and workflows that support high-performance teams.
- Innovate Through Tooling: Leverage AI automation and documentation to streamline and optimise processes.
About the Role
Were looking for a Senior Product Operations Manager to be a strategic partner to product leadership and the operational engine behind our growing portfolio of productsincluding Kick Stake and future ventures. This is not a typical operations role. Its a high-impact opportunity to shape how a fast-moving high-growth product organisation runs at scale.
Youll work across teams to drive clarity alignment and momentummaximising output by building the systems workflows and rhythms that keep everything moving efficiently. From strategic planning and tooling to process design and team enablement youll be instrumental in unlocking the full potential of our product organisation.
This role is ideal for someone who thrives in complexity excels at solving operational challenges and is excited to build the infrastructure that powers world-class product execution.
Key Responsibilities
- Design and optimise product development workflows systems and rituals across teams
- Identify bottlenecks and inefficiencies and lead initiatives to improve throughput and clarity
- Maintain and evolve the Product Handbook and documentation standards
- Apply AI or automation tools to improve operational efficiency across the Product Organisation
- Support leadership with planning tracking and execution frameworks
- Build alignment between product engineering design marketing and other functions
- Facilitate retrospectives and post-mortems to drive continuous improvement
- Develop reporting tools and dashboards to provide insight into team and product performance
- Champion automation and AI-driven solutions to streamline repetitive tasks
- Coach product managers and team leads on best practices and operational tooling
Minimum Qualifications
- 5 years in product operations business operations or Chief of Staff-style roles within high-growth or complex organisations
- Experience working with multiple product teams and cross-functional stakeholders
- Proven experience or deep understanding of delivering product as well as a clear understanding of product best practises
- Strong background in process design operational frameworks and documentation systems
- Proficient with tools such as Notion Jira Airtable and similar platforms
- Excellent stakeholder management and communication skills
- Ability to operate effectively in fast-paced ambiguous environments
Preferred Qualifications
- Experience in consumer tech live streaming gaming or marketplaces
- Exposure to both startups and scaled technology environments
- Strong writing and documentation skills; able to drive clarity through content
- Experience applying AI or automation tools to improve operational efficiency
Required Experience:
Manager
Employment Type
Full Time
