Team Leader Operation
Team Leader Operation
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Job Description
Job Description:
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Promote communication and be open to feedback.
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Keep motivation high by adapting the leadership style to individual needs.
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Create an environment conducive to success by promoting and recognizing initiatives.
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Ensure high employee satisfaction and attendance.
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Promote teamwork and cooperation amongst team members and colleagues.
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Lead by example.
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Take full responsibility and the required action on disciplinary procedures.
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Ensure that all members of the team meet targets consistently and become eligible for the Reward Fund.
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Understand and meet production targets for different clients/projects.
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Review and evaluate performance reports.
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Meet production targets for the team.
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Set up individual targets for each CSR and skill level.
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Follow up on production targets for the team CSR and skill level.
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Take full responsibility for team results.
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Set priorities within the TWW standards in order to maximize own time management.
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Propose and promote motivational activities.
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Prepare and conduct appraisals.
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Utilize the Coach to identify your successes.
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Schedule Adherence must be reviewed daily to avoid payroll anomalies.
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Employee absenteeism less than 4% on a monthly basis.
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Coaching for success 50 side-by-side coaching/monitoring sessions per week and documented in the Coach.
Employment Type
Full-time
