Demonstrator
Demonstrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
1. Product Demonstrations:
- Conduct informative and compelling product demonstrations to highlight the features benefits and applications of our offerings.
- Adapt your presentation style to effectively engage with various customer segments and settings such as trade shows retail stores and customer sites.
- Set up and maintain professional demonstration areas ensuring cleanliness organization and proper product display.
2. Product Knowledge and Technical Support:
- Develop and maintain comprehensive knowledge of our entire product portfolio including technical specifications formulations and industry applications.
- Stay updated on market trends competitor products and industry innovations to provide valuable insights to customers.
- Collaborate with the technical team to address customer-specific requirements and provide tailored solutions.
3. Customer Engagement and Sales Support:
- Engage with customers to understand their needs preferences and pain points and provide appropriate product recommendations.
- Address customer concerns and inquiries promptly ensuring a high level of customer satisfaction.
- Collect customer feedback and market intelligence to inform product development and marketing strategies.
- Contribute to sales objectives by generating product interest and converting demonstration attendees into potential customers.
4. Training and Education:
- Educate customers and retail staff on the proper usage application and maintenance of our products.
- Develop and deliver training materials such as user manuals instructional videos and hands-on workshops.
- Share best practices and tips with customers to ensure optimal product performance and results.
5. Documentation and Reporting:
- Maintain accurate records of all demonstration activities including attendance customer feedback and sales leads generated.
- Prepare and submit regular reports on demonstration outcomes market insights and customer engagement.
- Collaborate with the marketing and sales teams to support promotional activities and new product launches.
6. Event Management and Logistics:
- Assist with the planning and execution of product demonstration events trade shows and exhibitions.
- Coordinate logistics such as transportation setup and breakdown of demonstration equipment and materials.
- Ensure the availability and proper functioning of all demonstration products and supplies.
7. Quality Assurance:
- Verify that all demonstration products meet the companys quality standards and safety requirements.
- Report any product issues or defects to the appropriate department for investigation and resolution.
- Maintain consistency in demonstration quality and messaging across all customer interactions.
Qualifications :
Education and Experience
- High school diploma or equivalent
- Minimum 2 years of experience in a sales customer service or product demonstration role preferably in the food or baking industry
- Strong understanding of product features applications and technical specifications
- Familiarity with the target market and customer base
Technical Skills
- Proficient in using presentation software (e.g. PowerPoint Keynote) to create engaging and visually appealing product demonstrations
- Ability to operate and troubleshoot various demonstration equipment and tools
- Familiarity with social media platforms and digital marketing tools for product promotion
- Basic understanding of product pricing inventory management and order processing
Personal Attributes
- Excellent communication and interpersonal skills with the ability to effectively engage with customers
- Strong customer service orientation and problem-solving abilities
- Adaptability and flexibility to tailor demonstrations to different customer needs and preferences
- Creativity and innovation in developing new and engaging product presentation techniques
- Attention to detail and a focus on maintaining high-quality product demonstrations
- Ability to work independently and as part of a team
- Enthusiasm for the companys products and a desire to share that passion with customers
- Willingness to travel to customer sites trade shows and other events as needed
Additional Information :
Line Management
- Reporting directly to the Baking Centre Manager
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
