Overnight Front Desk Agent - WorldMark Moab Resort
Overnight Front Desk Agent - WorldMark Moab Resort
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Job Description
We Put the World on Vacation
Travel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.Night Auditor
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. The Night Auditor may be responsible for all Front Office functions on the third shift. Complete the Night Audit checklist for computer procedures daily. Balance the days work (i.e. movie revenue telephone postings valet laundry servers and desk agents paperwork etc.). Generates all reports as required for Food and Beverage audit. Maintain proper record keeping (i.e. log books etc.) according to standards. Complete the initial direct bills and place on the Property Accountants desk. Attach all folio/banquet check backup to the bills. May handle and follow through on all guest requests during the third shift.
How You Will Shine
As a Guest Services Associate your friendly welcome excellent service and contagious smile will play a vital part in making guests vacations memorable from registration to checkout. Youll extend hospitality with heart in everything you do from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
Though no two days are the same at Wyndham youll have the opportunity to:
Bring smiles to guests from around the world by providing warm welcomes
Guide guests through the registration process issue unit keys and provide information about the resort and area attractions
Process cash and credit card transactions strictly following established procedures
Balance cash receipts perform bucket checks and complete other cashier/money handling responsibilities
Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
Reserve and confirm reservations for individuals and/or groups
Provide guests with room rate quotes
Respond to guest inquiries and concerns as quickly and completely as possible
Promote teamwork and quality service through daily communications and coordination with other department .
How Youll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position paid time off parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
