Client Service Executive (Private Beach Resort)
Client Service Executive (Private Beach Resort)
Posted on :
12-08-2025
Employer Active
1 Vacancy
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Job Description
About Company: Our client is a private beach luxury resort that offers exclusive hospitality services to individual family and corporate clientele.
Job Summary: The company is seeking to hire a dedicated and customer-focused Client Service Executive who will be responsible for delivering exceptional guest experiences and ensuring the company s guests feel valued and appreciated.
Key Responsibilities
Client Service:
Provide exceptional customer service to guests.
Communicate with clients via phone calls emails or in-person.
Identify and resolve client queries in a professional and timely manner.
Maintain an accurate record of all client details and communications.
Build and maintain long-lasting business relationships with clients.
Provide clients with relevant information on the products and services offered by the company.
Identify and make promotional/marketing offers to potential clients.
Inventory Management:
Maintain inventory of resort amenities including beach equipment recreational activities and guest supplies.
Ensure inventory levels are maintained at optimal levels to meet guest demands.
Conduct regular stock checks and report any discrepancies.
Procurement:
Source and procure goods and services required for business operations.
Negotiate with suppliers to ensure best prices and quality.
Maintain relationships with vendors and suppliers.
Requirements
Key Requirements:
Minimum of OND or equivalent in Hospitality Tourism or related field.
3 years proven work experience as a Client Service Executive.
Familiarity with CRM and Hospitality software.
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Strong analytical and problem-solving skills.
Deadline-driven and highly motivated individual.
Ability to maintain a calm composure in stressful situations.
Friendly approachable and customer-focused demeanor.
Good listening skills.
Ability to offer excellent customer service.
Benefits
Compensation Pay ranges BTW N150k N180k monthly net 2 meals per day and other benefits
Employment Type
Full Time
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