We are looking for a dynamic and self-motivated professional to lead and manage our portfolio of Value Added Services (VAS) which includes cabs insurance forex and visa services. The role demands end-to-end ownership of account management seamless service delivery P&L responsibility and revenue growth. The ideal candidate should be a quick learner agile persistent and thrive in a high-growth environment.
Responsibilities
- VAS Portfolio Management: Own and manage the full spectrum of value-added services Cabs Insurance Forex Visa set and monitor KPIs for each service line- transactional growth conversion rates revenue / margin targets Customer NPS
- Partner Account Management: Build and manage relationships with existing and new service providers; drive performance metrics negotiate commercial terms revenue shares/ commissions marketing funds & exclusive benefits and optimize service SLAs.
- P&L Ownership: Monitor and manage the overall profitability of the VAS vertical. Analyse trends costs revenues and pricing to drive efficiency and growth.
- Data Analytics & Insights: Track daily / weekly / monthly KPI performance and competition; generate actionable insights from performance data to drive business growth and present periodic business reviews to leaderships.
- Cross-Functional Coordination: Collaborate with Finance for partner payments reconciliation and commercials work closely with Marketing for VAS promotions and campaigns with Product & Tech teams to enhance VAS booking & delivery experience drive automation integrate new features pricing models and upsell flows identify gaps in current workflows and introduce scalable processes/ SOPs to streamline service delivery with Customer Service team.
- Compliance & Risk Management: Ensure all services adhere to regulatory guidelines and internal compliance standards.
Qualifications :
- Masters degree in Business Management / Sales & Marketing preferably from a reputed B-School
- 6-7 years of experience in business development alliances or account management with a proven track record in stakeholder management and partner success.
- Commercial savvy with ability to structure deals that balance Customer value & profitability
- Strong communication and interpersonal skills with the ability to engage and influence C-level executives.
- Proven experience in account management and P&L responsibility prior experience in the Travel sector shall be an advantage.
- Analytical mindset with hands-on experience in data analysis budgeting and forecasting.
- A relationship-focused professional with a strong tech orientation creative problem-solving ability and structured approach.
- Passion for sales with high energy a strong understanding of the e-commerce ecosystem (web & mobile) and the ability to think outside the box and adapt quickly.
Remote Work :
No
Employment Type :
Full-time