Assistant Manager - Warehouse Operations

Assistant Manager Warehouse Operations
Location: Narsapura (Kolar) - Karnataka
Industry: Logistics & Supply Chain (3PL Warehouse Operations)
Employment Type: Full-Time

Role Summary:

We are seeking an experienced and performance-driven Assistant Manager Warehouse Operations to oversee the day-to-day functioning of a 3PL warehouse. The ideal candidate will be responsible for managing operations workforce process compliance client coordination P&L performance and continuous quality improvement. This is a leadership role requiring a hands-on approach strong operational control and team management capabilities to ensure seamless efficient and profitable warehouse operations.

Key Responsibilities:
1. Warehouse Operations Management:
Oversee and manage end-to-end warehouse operations including receiving put-away inventory management order processing picking packing and dispatch.
Ensure all operations adhere to the defined SOPs client SLAs safety and compliance standards.
Monitor daily workflows to maintain accuracy productivity and timeliness in all warehouse activities.
Coordinate with transportation and customer service teams to ensure timely dispatch and delivery of goods.
2. People Management:
Lead supervise and motivate warehouse staff including team leads supervisors and associates.
Develop manpower plans and shift rosters based on operational volume.
Conduct regular team meetings performance reviews and training programs to enhance team efficiency and morale.
Address grievances and enforce disciplinary actions where required ensuring a positive and compliant work environment.
3. Client and Stakeholder Management:
Act as the operational point of contact for the client(s) and internal stakeholders.
Ensure client KPIs and SLAs are met and address any escalations or service issues promptly.
Support onboarding of new clients or expansion of services within the warehouse.
Provide regular operational reports and performance reviews to clients and senior management.
4. Financial and P&L Responsibility:
Monitor warehouse budgets and control costs related to labor material handling equipment (MHE) consumables and other resources.
Track and analyse operational performance against financial targets (cost per unit productivity etc.).
Identify cost-saving opportunities and implement measures to improve overall profitability.
5. Quality & Compliance Management:
Implement and monitor quality control processes to ensure error-free and damage-free operations.
Conduct regular audits (internal/client/external) and drive corrective and preventive actions (CAPA).
Ensure adherence to health safety and environmental standards (HSE) and promote a culture of safety across the warehouse.
Support implementation of continuous improvement initiatives (Kaizen 5S Lean etc.).

Qualifications & Experience:
Graduate in any discipline (preferably in Supply Chain Logistics or Operations). MBA/PGDM in Logistics/Supply Chain Management is an added advantage.
510 years of relevant experience in warehouse/logistics operations with at least 23 years in a supervisory or assistant managerial role within a 3PL setup.
Strong knowledge of WMS (Warehouse Management Systems) inventory control and order fulfilment processes.
Proficient in MS Office (Excel PowerPoint Word) and reporting tools.
Familiarity with automation and MHE operations.
Strong leadership and team management skills.
Excellent planning organizational and analytical abilities.
Effective communication and interpersonal skills.
Ability to thrive in high-pressure high-volume environments.
Proactive problem solver with a continuous improvement mindset.
Customer-focused approach with an understanding of service excellence

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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