Europe Acceptance Solutions Lead- Senior Director
Europe Acceptance Solutions Lead- Senior Director
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Job Description
The Senior Director of Acceptance Solutions for Europe will be accountable for delivering the regional Acceptance Solutions product roadmap and ensuring it supports Visas aggressive growth targets for Value-Added Services (VAS). More specifically this leader will partner with Product and Sales teams to deeply understand regional nuances for seller-centric VAS products and define the functional commercial and regulatory requirements to localize and deliver products for sale to regional clients. This will require consistent interaction with global Acceptance Solutions leadership to inform the direction of the central Product roadmap often acting as a regional extension of this central team. The role is based in Europe (ideally UK) and reports to the Regional SVP for VAS.
This selected leader must have organizational savvy and interpersonal skills to build fast rapport and credibility. Close collaboration with both regional and global leaders is essential as is a deep experience in Product development and client engagement. The focus of the role is regional delivery of client-relevant Solutions however this leader must also have a solid grasp of the commercial dynamics to generate sustained scalable revenue streams from these Solutions. A commercial mindset is especially key as this leader will help extend the value of Visas Acceptance Solutions ensuring they are relevant to a wider set of clients and resale partners.
The selected leader will have a proven track record of success in fast-paced environments with demanding timelines and will be equally comfortable interacting with C-suite executives and junior team members. Finally this leader will be accountable to grow and nurture a new and diverse team. This ground-up dynamic provides a unique opportunity to help define what success looks like for building and enhancing regional solutions roadmaps.
Responsibilities
Execute on a multi-year product strategy for the regional Acceptance VAS business which considers nuances relevant to the specific region (e.g. fintech ecosystem available payment methods local banking regulation mix of digital payments issuer ecosystem opportunities for inorganic growth).
Closely partner with Global Acceptance Product leaders to deliver on-time on-budget Acceptance VAS Products in the region (e.g. Products that solve the needs of sellers such as enterprise to micro merchants acquirers payment facilitators marketplaces and software players who have embedded payments within their offering).
Support and deliver regional product roadmaps that extend Visas relevance beyond our core network assets. This includes
o Structure solutions to address challenges among regional Acceptance clients
o Align regional priorities with Objectives and Key Results for Visas Global Acceptance Solutions business
o Identify and inform the Global Acceptance Solutions product leaders of local market changes client feedback and product requirements through the development and execution of rigorous intake processes working in partnership with Sales to prioritise based on business case and client needs.
o Deliver best in class Products and services that exceed client expectations
Drive continuous innovation and outsized revenue growth through disciplined iteration of both short-term revenue opportunities and longer term big rocks.
Partner with regional Commercialization leaders to build execute and monitor go-to-market motions so Solutions are easy to sell and easy to buy. This includes
o Develop a Go-To-Market (GTM) strategy which may include new products bundles or campaigns based on local market needs including the creation and enablement of alternative acceptance models
o Collaborate with key stakeholders including Sales and CS to execute the GTM strategy
o Structure client implementations built on Global guidance to ensure a seamless and effective rollout of new solutions
o Inform pricing guidelines with market intelligence and
o Partner with GTM Commercialization and Strategy Lead to shape regionally-relevant Sales narratives across client segments which are tightly aligned with Product roadmaps.
Architect client-centric joint solutions including build implementation and post-launch optimization
o Support selling teams in understanding clients business and technical needs and defining solutions to meet them
o Link Acceptance Solutions with other Visa Product Domains and Client Segments (Issuing Risk) to provide greatest value to the client
o Lead a team that provides pre-sales technical advice and support including delivery of new product and solutions demos
o Support clients through implementation post-launch optimization and for ongoing solutions support for the largest most strategic clients.
oBuild and manage a team of Acceptance Solutions specialists within the region which collectively is seen as an indispensable resource to build and sell next generation Acceptance Solutions
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications
12 or more years of work experience with a Bachelors Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD) or a minimum of 5 years of work experience with a PhD
Preferred Qualifications
15 or more years of experience with a Bachelors Degree or 12 years of experience with an Advanced Degree (e.g. Masters MBA JD or MD) PhD with 9 years of experience
A minimum of 15 to 20 years of relevant industry experience. Business qualifications should include a proven track record of B2B product/solutions development comfort working within matrixed ambiguous environments and deep understanding of the Seller Payment dynamic within the broader payments ecosystem.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
