Data Ingress Support Specialist

Data Ingress serves as a critical input into CGA by NIQ world-class product suite which we are on track to roll out into the biggest On-premises markets worldwide. The Data Ingress Team ingests data from external third parties via an established process designed to drive efficiency for the ingestion of data into the business. This data is used to supplement and inform our services where it is processed to generate market intelligence and insight. The DISS will have the opportunity to work with internal and external clients honing project management and stakeholder management skills as well as developing knowledge by learning about a range of data sources and data collection techniques securing data to inform and strengthen CGA by NIQs product suite. 

They will also work with colleagues who will help them to develop their career and grow their skill sets whilst driving the Departments vision of ingesting data in the most efficient DISS will collaborate with experienced team members contributing to the continuing growth of the CGA NIQ international program. They will be trained to use a powerful toolkit developing their careers whilst offering excellent external & internal customer service to external clients and multi-departmental internal project teams driving the data that supports CGA NIQ products.

Main Duties & Responsibilities

Leadership

• Can plan schedule and monitor own work within short time horizons and manage expectations on this.
• Demonstrates a rational and organised approach to work.
• Can support the timely completion of teamwork and can support team members in doing the same.
• Deadline and quality driven with high personal standards wows with every delivery & is conscious of team workload also and supports in ensuring quality of delivery is maintained across the department.
• Shows initiative keeping informed of wider business priorities and focus areas to ensure the teams compliance with wider business objectives.
• Is driven to succeed and can define this for people and the benefit of teamwork cares for the team and considers the needs of all. Supports in the training of colleagues.
• Is aware of the Data Ingress Strategy & can articulate mission and vision for department and how it applies to own role
• Updates OKRs and Goals for self and department where required.

Stakeholder Management & Communication

• Has effective communication skills for effective dialogue with clients suppliers and partners.
• Can flex communication medium style language/ tone and communicate effectively.
• Works well as part of a team.
• Is aware of Department & Business Unit strategy and understands how to drive dthe epartment profile and engages with this.
• Demonstrates awareness of the need to collaborate with team and represent users/customers needs.
• Proactively seeks to grow own & departmental influence.
• Has a clear plan in place to increase sphere of influence.
• Capable of presenting and sharing information in a public forum.
• Responds to routine stakeholder queries on Data Ingress activities and related process developments & ensures satisfactory resolution.
• Works with team to develop and deliver team and stakeholder education materials.
• Seeks support in increasing sphere of influence when required.

Service Standards

• Delivers against the Data Ingress process with close attention to detail driving business wide compliance.
• Can differentiate between different types of data and can learn how to ensure the most appropriate ingestion path is put in place.
• Updates the Global Data Ingress Tracker and any other standard reporting; ensures reporting is functioning as intended.
• Troubleshoots and logs issues as per defined processes liaising effectively with the relevant support team to facilitate resolution.
• Works on the resolution of more complex queries & issues maintaining clarity and order in related tasks and correspondence.
• Plays a supporting role in projects to assess develop & pilot new tools and technologies that may facilitate increased Data Ingestion data flow into the business.
• Data Ingestion - informs the business of process changes to ensure business continuity and supports in the management of this.
• Supports the implementation of process efficiencies & supports in the continuous development of the Data Ingress toolkit.
• Maintains up-to-date documentation related to ways of working & processes.

Knowledge

• Is an expert on existing Data Ingress tools and processes and can provide effective support to internal/external clients of the Data ingestion process.
• Absorbs new information and applies it effectively as well as documenting these learnings for future training.
• Maintains and updates knowledge on process parameters and shares updates with the wider business.
• Understands the Department strategy the Departments context in the business and understands their role in the strategys success.
• Completes NIQ MyAcademy Project Management Module
• Completes NIQ MyAcademy Future Manager module
• Completes NIQ MyAcademy Excel basics & Excel Advanced
• Utilises Excel to the required standard and can manipulate data in different tools.

Core Behavioural Traits

• Values people & the benefit of teamwork cares for the team & considers the needs of all.
• Inquisitive & enjoys learning.
• Demonstrates great leadership skills - positive shows integrity & responsibility.
• Owns the question & is the expert for Data Ingress.
• Shows initiative innovation & a strong desire to improve oneself & business.
• Takes decisions with a long-term of what we do.

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:  Work :

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