Process Consultant - Fixed-Term
Process Consultant - Fixed-Term
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Job Description
We are seeking a dynamic and experienced Process Improvement Specialist or Business Analyst to join our UK&I Process Automation team. Reporting to the Operational Excellence & BPM Lead you will play a critical part in driving business transformation by combining strong analytical capabilities with a deep understanding of process optimisation. You will work closely with stakeholders to gather and translate requirements design effective solutions assess automation opportunities and support delivery through to implementation. Leveraging tools and methodologies such as Lean Six Sigma Robotics Process Automation (RPA) and Generative AI you will help shape and deliver initiatives that enhance customer experience improve efficiency and reduce operational risk.
What youll do:
- Gather and document business requirements; create user stories and process flows
- Liaise between business and technical teams to ensure solution alignment
- Support delivery lifecycle including UAT and go-live readiness
- Identify automation opportunities (RPA Generative AI APIs) and build business cases
- Apply Lean Six Sigma techniques to optimize processes
- Facilitate process mapping and design future state workflows
- Document processes using tools like Visio or IBM BlueWorks
- Engage stakeholders and support change adoption through workshops and collaboration
Qualifications :
What youll bring:
- 3 years experience as Business Analyst in automation or transformation projects
- Hands-on with RPA Generative AI and Agile delivery (Scrum/Kanban)
- Skilled in writing user stories and working with cross-functional teams
- Lean Six Sigma Green Belt or equivalent process improvement experience
- Proficient in process modelling tools (e.g. Visio IBM BlueWorks)
- Strong communication facilitation and stakeholder management skills
- Comfortable working in fast-paced complex environments
- Knowledge of regulatory frameworks (e.g. FCA ICO) is a plus
- Fluency in English
Additional Information :
You will get:
- Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses learning materials and books.
- Work environment - excellent work conditions with friendly environment recognized team spirit and fun and quality recreation time.
- Social benefit package including life insurance food vouchers additional health insurance monthly flex allowance and internet coverage corporate discounts marriage and childbirth / adoption allowance Multisport card Sharesave plan Employee assistance program birthday gift and many other benefits!
- Work-life balance - 25 days paid vacation 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
- Opportunity for Flexible working hours and Home Office.
Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
