Centre Manager
Centre Manager
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Job Description
About the Role:
Based in Montrose as our new Centre Manager you will join forces with the Operations Manager and wider Montrose team to enhance centre performance. You will be responsible for driving financial and operational excellence empowering the team on the ground and ensuring the Camperdown Centre is consistently in presentable shape for our customers all in line with National Storages company values and objectives.
If your strengths lie in brilliant customer service and stakeholder management administration operations and people management this is your opportunity to own the day-to-day running of this centre develop your skills grow and make a real contribution to our success.
Key Responsibilities:
- Leading supporting and motivating a team of Storage Consultants to ensure team performance meets or exceeds targets
- Ensuring excellent customer service is consistently delivered.
- Overseeing operational excellence and actively managing centre operations including centre presentation maintenance general administration duties security access control inventory management and compliance with health and safety regulations.
- Weekly & monthly reporting summarising the centres financial performance directly to the Operations Manager.
- Promoting a positive and inclusive team culture that aligns with the companys values and fosters teamwork care and excellence.
About You:
- Demonstrated 1 years experience within a management or team leader position in a high-volume setting.
- Strong conflict resolutions knowledge and the ability to de-escalate situations.
- Proven ability in working towards sales targets and KPIs.
- Effective communication skills and be able to foster a team building environment
- You have a motivated proactive and positive outlook with the willingness to learn and grow with the business
- Excellent written and verbal communication skills with a keen eye for detail.
- Drivers license and car (required).
- Forklift license (desirable).
About Us:
Since 2000 National Storage has become one of Australias leading self-storage providers operating 270 centres in Australia and New Zealand. As an ASX 200 company we prioritise our people and customers driving our success.
Its an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader for all things storage. With a continual growth plan for expanding our portfolio across Australia and New Zealand we are now looking to recruit a Full Time Centre Manager to work in our Montrose location. If you are looking to be part of a great company doing great things wed love to hear from you!
Why Join Us
- Join a collaborative high-performing team within a multinational business and ASX 200 listed company.
- Rotating roster for great work-life balance.
- Structured training with a continued focus on development.
- Onsite car park included.
- Generous company paid parental leave.
- Discounts on a range of storage services including units and merchandise.
- Unique wine offers and discounts through our subsidiary company Wine Ark.
- 24-hour wellbeing support for you and your family through our Sonder partnership.
- Reimbursements for approved wellbeing services under our WellNS Wallet program.
- Exclusive discounts on a range of leading retailers hotels restaurants and more
- Ability to earn referral incentives.
Please be aware that applicants may need to undergo pre-employment checks including reference medical and with consent police background checks. Having a criminal record does not automatically disqualify you from applying; each application will be reviewed. Only candidates with the right to work will be considered for this position.
This role is being filled directly by National Storage so agency submissions will only be considered if requested.
Required Experience:
Manager
Employment Type
Full-Time
