REFS Facility Manager
REFS Facility Manager
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Job Description
Job Description Summary
Montreal #LI-HybridWe are looking for a Facility Manager to lead site operations vendor management and workplace services with a strong focus on compliance and customer satisfaction. The role includes overseeing maintenance and service contracts while driving sustainability and efficiency. Candidates should have technical expertise in facility management leadership skills and experience in regulated industries.
Job Description
Key responsibilities:
Ensure the workplace is comfortable and productive for employees.
Collect and act on customer feedback to improve workplace satisfaction.
Oversee preventive maintenance to ensure buildings and facilities are functional safe and compliant with regulations.
Monitor health safety and energy usage to improve efficiency and sustainability.
Manage providers for cleaning security landscaping food services etc. and assess their performance using metrics like SLAs and KPIs.
Supervise non-technical services such as reception mail delivery cleaning pantry management office supplies and transportation.
Ensure facilities meet health safety and environmental standards.
Communicate with landlords on building maintenance and sustainability improvements.
Track and report key performance indicators (KPIs) such as financial results customer satisfaction and energy efficiency.
Provide insights into space usage service quality and cost efficiencies.
Essential Requirements:
Technical Expertise: Proven experience in facility management (preferably in pharmaceuticals or related industries) with knowledge of operations finance and experience un management
Leadership: Ability to lead projects and vendor teams effectively.
Vendor Management: Skills to select vendors negotiate contracts and ensure high performance.
Problem-Solving: Proactively resolve challenges to ensure business continuity.
Communication: Strong interpersonal skills to interact with stakeholders and employees.
Desirable Requirements:
Experience in multicultural teams.
Hospitality Training Or Educational background is a plus.
At Novartis Canada we are determined to be a valued partner and advocate with a deep understanding of patient needs along the entire care journey from drug development to diagnosis to access and beyond. Part of the way we are doing this is by leveraging data technology and partnerships.
Research & Development: we focus on four core therapeutic areas: Cardiovascular Renal & Metabolic Immunology Neuroscience and Oncology. We also develop and deliver treatments through other promoted and established brands which today are helping millions of patients. Over the last three years our average annual research and development investment in Canada was over $30 million and we conduct clinical trial research in every region throughout Canada.
Commitment to Diversity and Inclusion: Novartis is committed to building outstanding inclusive work environment and diverse teams representatives of the patients and communities we serve
Skills Desired
Design And Construction Management Facility Management Finance Management Influencing And Persuading Knowledge Of Creating Strategic Partnerships Real Estate Management Supplier Relationship ManagementRequired Experience:
Manager
Employment Type
Full-Time
