Software Engineer
Software Engineer
Posted on :
14-08-2025
Employer Active
1 Vacancy
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Job Description
About InDebted: InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch we use machine learning and AI to personalise the collections journey and champion positive customer experiences all so we can change the world of consumer debt for good.
Founded in Australia today were a team of over 300 people living and working around the world. Were rapidly expanding throughout North America the United Kingdom Europe Latin America and the Middle East. Were a $50m revenue (and growing) organisation having recently completed our Series C funding round backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother and more human.
About InDebted & the Automate Team
InDebted is a global fintech company on a mission to reinvent the collections experience through technology data and empathy. The Automate team is at the heart of this transformation focused on eliminating manual processes and enabling scalable self-serve solutions for our internal operations and clients. We leverage modern software engineering practices and AI tools to drive efficiency reliability and innovation across the business.
Our Tech Stack & System Architecture
- Event Sourcing: Our core systems are built on event sourcing principles enabling robust audit trails traceability and flexible workflows.
- Golang: We use Go as our primary backend language for building scalable maintainable and high-performance services.
- AWS Lambda & Serverless: Our infrastructure is cloud-native leveraging AWS Lambda and other serverless technologies for cost-effective scalable compute.
- AWS Ecosystem: We make extensive use of AWS services (S3 DynamoDB SQS SNS etc.) to power our automation and data pipelines.
- Automation & AI: We integrate AI tools (GPT Copilot Claude Cursor) and build internal automation to accelerate delivery and reduce manual work.
- CI/CD & Infrastructure as Code: We use modern DevOps practices including CI/CD pipelines and infrastructure as code (Terraform CloudFormation).
- Monitoring & Observability: Our systems are instrumented for observability leveraging tools like Datadog and CloudWatch.
Role Overview
- We are seeking a Mid-Senior Software Engineer to join the Automate this role you will:
- Automate internal processes: Design build and maintain software solutions and leverage AI tools to automate and streamline the companys internal operations.
- Support and triage Collect platform requests: Take ownership of triaging and resolving Collect platform support requests working towards full automation or self-service for recurring issues.
- Stakeholder communication: Own communication with key stakeholders throughout the triage and resolution process ensuring clarity transparency and alignment.
- Mentorship: Support and mentor less experienced engineers and data analysts within the team fostering a culture of learning and growth.
Key Responsibilities
- Build and maintain automation solutions that reduce manual work and improve operational efficiency.
- Proactively identify opportunities to leverage AI and internal tooling to solve business problems.
- Triage investigate and resolve Collect platform support requests collaborating with product data and operations teams as needed.
- Communicate effectively with stakeholders providing regular updates and managing expectations.
- Document solutions runbooks and best practices to enable knowledge sharing and future automation.
- Mentor and support junior engineers and data analysts providing guidance code reviews and technical leadership.
- Contribute to a positive inclusive and high-performing team culture.
What Were Looking For
- Strong technical skills in software engineering with experience in automation scripting and/or AI tool integration.
- Hands-on experience with Golang AWS Lambda and event sourcing architectures.
- Familiarity with AWS services (S3 DynamoDB SQS SNS etc.) and serverless/cloud-native patterns.
- Demonstrated ability to deliver high-quality maintainable and testable code.
- Experience triaging and resolving support requests ideally in a platform or operations context.
- Excellent communication skills with a track record of effective stakeholder management.
- Experience mentoring or supporting less experienced team members.
- Proficiency with AI tools (e.g. GPT Copilot Claude Cursor) and a willingness to experiment with new technologies.
- Comfortable working in a hybrid environment (Sydney-based in-office TueThu preferred).
- Alignment with InDebteds values: ownership curiosity resilience and a focus on impact.
Expectations & Growth
- This role is mapped to the companys expectations for Software Engineer and Senior Software Engineer including:
- Engineering Craft: Write clean maintainable and testable code; design robust solutions; improve codebases and workflows.
- Technical Leadership: Mentor peers lead technical discussions and drive team alignment.
- Execution Accountability: Deliver reliably plan effectively and communicate progress and risks.
- Product Impact: Understand user needs shape solutions and align engineering work to business outcomes.
- Value Alignment: Model ownership adaptability and a solution-oriented mindset.
- Tooling & Innovation: Drive automation leverage AI and improve team effectiveness through tooling.
Why Join Us
- Be part of a team driving real change through automation and AI
- Work on impactful problems that touch every part of the business
- Collaborate with talented mission-driven colleagues
- Grow your skills in a supportive learning-focused environment
- Help shape the future of collections technology
Our benefits packages vary depending on region and role requirements. Our talent acquisition team will be able to share more during the recruitment process.
At InDebted we respect and celebrate the unique attributes characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.
For Recruiters: We appreciate the interest of all candidates and recruitment agencies however for this role we are managing this hiring process internally and will not be accepting applications through recruitment agencies. Thank you!
Employment Type
Full-Time
Key Skills
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