Central Scheduler
Central Scheduler
Posted on :
14-08-2025
Employer Active
1 Vacancy
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Job Description
Description
Nashville General Hospital is hiring for a Central Scheduler for Patient Access Services as a full-time job in Nashville Tennessee.
Central Scheduler Roles & Responsibilities:
- Schedules/Pre-Registers procedures for OR SDS PAT CLI and Ancillary services
- Liaison between the OR and physician offices for scheduling procedures and ancillary services
- Enters demographic and insurance information correctly and in a timely manner in both PHS and STAR
- Willingly assists physicians as needed in an efficient manner.
- Ensures all messages are verified and returned to the appropriate party within 24 hours.
- Uses proper telephone and customer service etiquette when communicating with physicians patients visitors internal and external customers Courteously receives greets and directs patients visitors and staff as needed.
- Performs clerical duties in accordance with procedures of assigned department as outlined in Policy and Procedure Manual
- Utilizes EasyLink to ensure orders are properly processed and filed in the correct folder for retrieval upon registration.
Communication Requirements
- Effectively interacts and communicates with patients visitors co-workers and hospital staff.
- Demonstrates respect cooperation and support for co-workers and hospital staff.
- Demonstrates respect and courtesy for visitors and patients.
- Uses correct telephone etiquette in communicating over the telephone.
- Maintains strict confidentiality in matters relating to patients and hospital staff.
- Utilizes appropriate channels to communicate stressful situations and problem areas.
Department Responsibilities
- Fulfills responsibilities to department and co-workers and shows initiative in increasing skills.
- Attends called meetings and communicate accurate and pertinent information.
- Demonstrates promptness in reporting for work and in completing assignments.
- Demonstrates initiative in increasing skills; attends training programs as required.
- Provides assistance to new employees as needed.
- Recognizes situations necessitate supervision/guidance; seeks appropriate resources.
- Suggest ideas for Performance Improvement
Required Skills & Qualifications:
- Minimum of 1 year relevant clerical experience healthcare preferred.
- Bilingual English/Spanish Preferred
- Excellent customer service and telephone etiquette required
- Solid knowledge of medical terminology
- Proficient computer skills; internet typing data entry
- High School Diploma (Equivalent) or Higher
About Nashville General Hospital
Nashville General Hospital (NGH) is Nashvilles original community- based hospital. Joint Commission accredited NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved while also providing care to all segments of the community.
Our benefits include:
- Medical Dental and Vision Insurance within first 31 days of employment
- Programs to reduce share of deductible and total out-of-pocket expenses
- Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses (see NGH providers without co-pays)
- Short and Long-Term Disability - up to 60% of eligible weekly pay
- Life Insurance - Metro provides you with basic life and AD&D coverage equal to $50000 ($32500 if you are age 65 or older) at no cost to you.
- Retirement Plan - eligible up to IRS max limits and includes company contribution
- Shift and Weekend Differential Pay Offered on Nights and Weekends
- Tuition Reimbursement for employee and dependents
- 12 paid holidays - any holiday worked is another holiday banked
- Flexible Spending Accounts
- Onsite Gym
- Free Parking for all employees
Join our team at Nashville General Hospital. Apply today!
We are an E-Verify employer.
For more information please click on the following links:
E-Verify Participation Poster: EnglishSpanish
E-Verify Right to Work Poster: EnglishSpanish
Employment Type
Full-Time
Key Skills
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