Backend Developer – (AWS Integration)

Our client is a leading provider of call center and customer experience solutions dedicated to helping large enterprises optimize their customer interactions and workforce management. With a comprehensive suite of software products the client offers innovative tools designed to enhance customer engagement streamline operations and improve overall service delivery. The companys solutions are built to support complex environments and are trusted by top-tier organizations worldwide for their reliability scalability and advanced functionality.

We are launching a new integration project that connects a contact center platform with Amazon Connect aiming to improve customer experience and operational efficiency through cloud-native technologies and scalable architecture. 

Responsibilities: 

• Develop backend services and APIs using to support platform integration. 
• Design and implement scalable secure and maintainable solutions on AWS. 
• Collaborate with DevOps engineers to optimize deployment pipelines and infrastructure. 
• Participate in code reviews testing and debugging to ensure high-quality deliverables. 
• Work closely with cross-functional teams including product managers and QA engineers. 

Qualifications :

• Strong proficiency in and JavaScript/TypeScript. 
• Solid understanding of AWS services such as Lambda API Gateway S3 DynamoDB CloudFormation etc. 
• Experience with RESTful API design and microservices architecture. 
• Familiarity with DevOps practices and tools (CI/CD Docker Terraform etc.). 
• Good communication skills and ability to work in a collaborative environment. 

Nice to Have: 

• Experience with Amazon Connect or other contact center platforms. 
• Prior work with companies in the contact center domain such as Genesis Alvaria or Black Rock. 
• Knowledge of event-driven architecture and serverless computing. 
• Exposure to monitoring and logging tools (e.g. CloudWatch ELK stack). 

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package including health insurance language courses and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities including certification programs mentorship and talent investment programs internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars including IT education community empowerment fair operating practices environmental sustainability and gender equality. 

*Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race color religion sex national origin age disability veteran status sexual orientation gender identity or any other protected status under applicable law.

Remote Work :

Yes

Employment Type :

Full-time