Sr Analyst I Cybersecurity Analytics Consulting
Sr Analyst I Cybersecurity Analytics Consulting
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$ 70000 - 80000
1 Vacancy
Job Description
Company Overview
At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.
Department Overview
This significant growth is driven by projected increases in operational workload due to new client acquisitions expanded monitored assets and a rising volume of cyber threats. Without this expansion the team faces severe risks including decreased service quality increased analyst burnout a compromised security posture and potential non-compliance with SLAs. Therefore a proportional increase in personnel is imperative to maintain effective security operations ensure prompt incident resolution and support the organizations strategic growth while safeguarding our assets.
Job Description
Tier 1 Entry Level - Security Operations Center Technical Support (STS) Analyst I
The STS Analyst I is an entry-level position within the security operations center and is responsible for addressing SOC monitoring technical issues and customer technical STS Analyst I is responsible for providing effective technical administration through triage investigation communication and reporting. Under the direction of STS team manager the STS Analyst I will review and process technical requests from various security ticketing systems and will communicate with customers regularly. The STS Analyst I will provide recommendations for tuning playbooks and orchestration. As well as serve as a strategic cybersecurity guide for all post-sales activity for onboarding customers.
What Youll Do:
Triage analyze assist and remediate customer technical inquiries from ticketing systems and/or phone
Assist in onboarding new ActiveEye monitoring customers
Provide cyber-related guidance for new customer implementations
Identify opportunities for process improvement
Engage with customers at all levels of their organization from the front lines of the SOC to the C-suite.
Research customers technical issues in a timely manner and follow up with recommendations and action plans.
Escalate customer issues to senior engineers and /or management when appropriate.
Maintain control of the overall resolution for any escalated case leading cross-functional groups as needed.
Maintain written knowledge base content to capture new learning for reuse throughout the company and user base.
Participate in technical communications within the team to share best practices and learn about new technologies and complimentary security applications.
Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal.
Drive support cases to ensure issues are being resolved in a timely manner
Preferred Qualifications and Skillset
Ability to investigate and evaluate network traffic read and interpret logs and packet captures
Knowledge of computer security/networking concepts
Familiar with SIEM or similar security tools
Familiar with managing & analyzing alerts from security tools such as firewalls and IDS/IPS systems
Familiar with interpreting and analyzing vulnerability scan results
Able to become proficient with Windows/Linux-based command line
Able to become proficient with various monitoring software such as Carbon Black Crowdstrike Cortex etc.
Critical thinking and analytical skills
Good written and oral communication skills
Familiar with AWS Azure or GCP
Bachelors Degree or related experience
US Citizen
SEC certification or ability to obtain within 6-12 months of hire
This position is subject to working in high security areas governed by the US Department of Justices Criminal Justice Information Services (CJIS) Security Policy and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers
Target Base Salary Range:$70000-$80000
Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.
Basic Requirements
- Bachelors Degree and/or 3 years of relevant experience
- Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract.
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
YesOur :
- Incentive Bonus Plans
- Medical Dental Visionbenefits
- 401K
- 10 Paid Holidays
- GenerousPaidTime Off Packages
- Employee Stock Purchase Plan
- PaidParental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.
Required Experience:
Senior IC
Employment Type
Full-Time
