Program Analyst
Program Analyst
Posted on :
14-08-2025
Employer Active
1 Vacancy
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Job Description
We are Skyward.
That is a love for people for improvement for human advancement through information technology. We are a people-centered business with a desire to serve others. We are diverse and unified; creative and collaborative; a collection of complementary not competing talents. And though on the surface we remain relaxed beneath a torrent of energy links us to our civic tech mission.
We stand by our values and we wont compromise on any of them.
Integrity: Were conscientious intentional and empathetic. Our words and actions align. Thats our character. Please dont ask us to play another part were poor actors.
Compassionate: If we may borrow a quote from Theodore Roosevelt: No one cares how much you know until they know how much you care. Because our team is thoughtful and supportive caring deeply for each other our clients and our work this comes naturally.
Inquisitive: We remain students by failing openly and turning lessons into solutions.
Unconventional: For us life isnt what happens outside of work. Work happens inside of life and our culture erases the line often dividing the two.
Authentic: Made possible only because we embody the values listed above. Were relaxed and fun yet intensely curious and driven. Team members are placed with thought care and precision to ensure that Trust Truth and Transparency continue to represent our brand.
Because of that we continue Onward Upward and Skyward.
We need a Program Analyst.
Do you find satisfaction in making systems run smarter faster and more effectively Are you the kind of person who asks why and then figures out how to do it better If you thrive at the intersection of data process improvement and strategic problem-solving and love turning complexity into clarity we want to hear from you.
Come join us if youre motivated to learn from others to learn from mistakes to be part of a future-looking and growth-oriented team.
Lets go Skyward together.
What youll do:
- Be part of a team that is supporting the Centers for Medicare and Medicaid Services (CMS) by disseminating data to researchers who are studying ways to improve the quality and reduce the cost of care provided to chronically ill Medicare and Medicaid beneficiaries. (No big deal).
- Collaborate across technical and non-technical teams both internal and with CMS to track document and coordinate complex data requests access policies and deliverables.
- Own the details: Track multiple data program rules transfer statuses user permissions and request timelines to ensure accurate and timely data delivery.
- Build relationships with researchers and partners to enhance communication and ensure specifications are complete and accurate.
- Contribute to change management and business analysis efforts helping shape how processes evolve as federal data systems and stakeholder needs grow.
- Provide consistent status reporting across data activities risks and project milestones to both internal teams and external partners.
- Identify and propose improvements to documentation customer support and internal workflows.
- Serve as resource for internal and external customers and liaison between technical and non-technical staff.
What wed like you to have:
- A bachelors degree in business computer science data science or a related field.
- 10 years of working experience with at least 2 years of experience as a Program Analyst Management Analyst or similar role.
- Attention to detail with an eye for quality and quality improvements.
- Experience working with data elements data definitions/dictionaries user documentation and data collections.
- Ability to track multiple data program rules data types and statuses to ensure customers receive accurate data and information.
- Good critical thinking and problem-solving skills.
- Strong organizational and project coordination skills especially in federal health IT or public sector data environments.
- Excellent written and verbal communication skills; you can navigate between technical jargon and plain language like a pro.
- Experience with databases reporting tools and workflow/documentation platforms like Jira and Confluence is a plus.
- A naturally curious solutions-oriented mindset. You dont just flag problems you help solve them.
What would blow us away:
- Your entire experience has been supporting the Centers for Medicare and Medicaid Services (CMS).
Even if you dont meet 100% of the qualifications we encourage you to apply. At Skyward were focused on hiring individuals with the right skills and passion to grow not just checking off every box.
And now the important part. What we offer you:
- Medical dental vision insurance (fully paid for employees)
- 15 days of paid leave
- 7 days of sick leave
- 2 days bereavement leave
- 11 paid Federal holidays
- Up to 40 hours for jury duty
- 401K with 4% employer contribution (and no vesting period)
- Up to 4 weeks of paid paternity and maternity leave
- Company provided laptop
- $5000 per year for professional development
- $600 per year for technical supplies and equipment
- $2000 referral bonus
- Life and disability insurance
- HSA and FSA
- Legal Shield and ID Shield Voluntary Benefits
- Opportunity to work in a collaborative motivated team focused on modernizing government services with cutting-edge technology and innovative solutions. Who says government work cant be exciting!
$70000 - $95000 a year
We believe great work deserves great pay. Thats why we ensure our compensation is not only competitive but also fair and transparent as required by Maryland law. Expect a salary that matches your skills experience and the value you bring to the table because youre worth it!
At Skyward we are committed to creating an environment where everyone regardless of gender race ethnicity sexual orientation disability or background can thrive. We support flexible working hours and remote opportunities to help maintain a healthy work-life balance for all employees including caregivers and those with unique needs.
Offers of employment with Skyward are contingent upon acceptable results of a background investigation.
Applicants must have the ability to obtain and maintain a Public Trust security clearance due to the nature of our work as a government contractor.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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