Process Developer - Retirement

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Associate / Process Developer- Retirement function!
We require someone with extensive knowledge and experience in retirement benefits and related experience
Responsibilities
In this role you will be responsible for all the activities related to retirement benefits which typically include:
Responsible for enrolling participants into retirement plans updating beneficiary information and processing of loans and rollovers
Responsible for keeping contribution records of retirement participants under the allocated plan
Processing payouts to the participants from their retirement plans and processing ad-hoc requests
Aiding plan sponsors with administration of their retirement plans including contribution calculation non-standard trading participant financial activity and other complex record keeping functions
Reconciliation of funds and cash at plan level and participant level and research on the outage
Reviewing retirement paperwork for accuracy and completeness
Reviewing and validating reports researching and correcting errors as appropriate
Quality control reviews and following standard operating procedures to provide quality timely and services within the agreed service levels
Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in Commerce or equivalent field
Relevant Experience
Good Written/Verbal Communication
E-mail Writing proficiency
Preferred Qualifications/ Skills
Ability to be flexible and adapt to constantly changing priorities
Microsoft Office proficiency especially Excel
Quality Lean/Process Improvement knowledge
Ability to work under pressure in a dynamic environment
Thirst for learning! Analytical thinking and ability to learn fast
Ability to be pro-active and to think creatively
Cultural Awareness in a diverse and international environment

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.