Telehealth Specialist
Telehealth Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Job Details
Description
Centurion is proud to be the provider of medical and mental health services to the Illinois Department of Corrections.
We are currently seeking afull-time Telehealth Specialistto support ourstate correctional facilitiesacross the state ofIllinois. Salary starting at $78000 depending on years of experience.
TheTelehealth Specialistis responsible for coordinating and supporting virtual healthcare visits to ensure a smooth positive experience for patients providers and clinical staff. This role serves as the primary point of contact for telehealth session setup troubleshooting and follow-up while ensuring compliance with all privacy and security regulations.
- Coordinate and oversee telehealth appointments ensuring smooth operations from scheduling to completion.
- Provide advanced technical support for telehealth platforms equipment and software.
- Train healthcare providers staff and patients on telehealth technology and workflows.
- Develop and maintain telehealth policies procedures and best practices.
- Monitor telehealth system performance and troubleshoot connectivity or equipment issues.
- Maintain accurate documentation and patient records in compliance with HIPAA and organizational policies.
- Collaborate with IT clinical and administrative teams to improve telehealth efficiency and patient satisfaction.
- Collect analyze and report telehealth usage data and quality metrics.
- Assist with telehealth program expansion and new technology integration.
- Perform other duties and responsibilities as assigned.
Qualifications
- Associates or bachelors degree in healthcare IT or related field preferred.
- 2 years of experience in telehealth operations healthcare technology or clinical coordination.
- Proficiency in telecommunication tools video conferencing platforms and electronic health record (EHR) systems.
- Strong problem-solving technical and organizational skills.
- Excellent verbal and written communication abilities.
- Knowledge of HIPAA and healthcare privacy regulations.
We offer excellent compensation and comprehensive benefits for our full-time team members including:
- Health dental vision disability and life insurance
- 401(k) with company match
- Generous paid time off
- Paid holidays
- Flexible Spending Account
- Continuing Education benefits
- Much more...
Required Experience:
Unclear Seniority
Employment Type
Full-Time
