Job Title: B2B Sales Manager (Key Accounts) MICE Corporate & Weddings
Department: B2B Sales
Reports to: B2B Head
Location: Jaipur
Job Type: Full-Time
Job Summary
The Key Accounts Manager is responsible for identifying developing and maintaining strong relationships with key clients in the MICE (Meetings Incentives Conferences and Exhibitions) Corporate Travel and Wedding segments. The role is focused on maximizing revenue through strategic account management seamless event execution and cross-functional collaboration within the hospitality ecosystem.
Key Responsibilities-
Client Relationship Management
- Build and nurture long-term relationships with key MICE corporate and wedding clients.
- Serve as the single point of contact for key accounts ensuring prompt response and resolution of issues.
- Conduct regular account reviews to understand client needs satisfaction and opportunities for upselling.
Business Development
- Identify and acquire new key accounts in the corporate MICE and wedding segments.
- Attend networking events trade fairs and expos to generate leads and maintain industry presence.
- Work closely with the marketing team to create segment-specific sales strategies and campaigns.
Sales & Revenue Management
- Achieve sales targets through effective account planning pipeline management and closure.
- Negotiate corporate and event-based contracts ensuring mutually beneficial terms.
- Monitor and analyze sales data to identify performance gaps and market trends.
Event Coordination (for MICE and Weddings)
- Coordinate with internal teams (F&B operations reservations etc.) to ensure flawless execution of events.
- Conduct pre-event briefings and post-event reviews to ensure continuous improvement.
- Maintain a calendar of events and ensure timely updates to stakeholders.
Reporting & Documentation
- Maintain accurate records of client interactions bookings contracts and follow-ups using CRM tools.
- Provide weekly/monthly reports to the department head with insights and forecasts.
- Track ROI for major accounts and events.
Cross-Functional Collaboration
- Liaise with reservations operations and marketing teams to ensure account needs are met.
- Collaborate with property GMs and on-ground teams for customized experiences and proposals.
Required Skills & Competencies
- Strong interpersonal and communication skills
- Negotiation and contract management
- Sales-driven mindset with a customer-first approach
- Detail-oriented with event planning and coordination experience
- Proficient in CRM tools MS Office Suite
- Knowledge of hospitality service standards and operations
Qualifications & Experience
- Bachelors degree in Hospitality Business Administration or related field (MBA preferred)
- 35 years of experience in a similar role in the hospitality industry
- Proven track record in handling key accounts in MICE Corporate or Wedding segments
Required Experience:
Manager