Onsite Scientific Service Supervisor
Onsite Scientific Service Supervisor
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Job Description
The Opportunity:
In this role you will report to the Onsite Manager and will work closely with the
Avantors Advanced Laboratory Services professionals of over 1500 on- and off-site expert personnel and our customers to perform customized mission-based lab work and research protocols that help return time back to science.
Location:Cambridge MA
Shift:Mon Fri 7:30 am 4 pm
Salary Range: $73K - $83K plus 5% ICP Bonus
Benefits:
Health and Wellness: Medical Dental Vision and Wellness programs (eligible for medical coverage on day 1)
Time Off: Paid Time Off (PTO) and Company paid holidays
Financial Well Being: Spending Accounts: Flexible Spending Account (FSA) Health Savings Accounts (HSA) commuter benefits 401(k) tuition assistance employee stock purchase plan discount
Added Protection Coverage: To include critical illness hospital indemnity accident legal identity theft protection pet auto and home insurance
Recognition: Celebrate your peers and earn points to redeem on gifts and products.
What were looking for:
Education:
High School diploma or GED is required; Associate degree or undergraduate degree in a business or science related field is preferred.
Bachelors degree in Biochemistry Biology Chemistry or a related scientific discipline is required.
Experience:
4 years of experience in purchasing or account management is required.
Minimum of 5 years of relevant scientific experience in a laboratory or research environment.
At least 3 years of experience in a leadership role overseeing scientific operations and managing multidisciplinary teams.
Required Qualifications:
Previous experience managing associates
Management of Scientific services
Valid drivers license and reliable transportation
Knowledge of Information and ERP Systems; intermediate Microsoft Office Knowledge with proficiency in Microsoft Word Excel PowerPoint and basic understanding of Microsoft Access
Excellent customer service skills with a professional can-do demeanor
Lead and manage scientific operations within a laboratory setting.
Supervise and support a diverse team of technical and laboratory staff.
Foster collaboration across departments to drive innovation and operational efficiency.
Proficient in troubleshooting with the confidence to make sound business decisions with limited consultation with manager.
Able to lift 50 lbs.
GMP GLP CPR spill containment IATA DOT IMDG Hazwoper and/or OSHA training is desired.
How you will thrive and create an impact:
Avantors Advanced Laboratory Services professionals is a crucial part of the Avantor Services group serving over 500 customers in biopharma pharmaceutical educational industrial and high-tech industries with customizable flexible solutions and end-to-end laboratory operations support.
In this role you will:
Direct and support team efforts to meet performance goals.
Coach mentor and train staff to ensure professional growth and job readiness.
Conduct performance evaluations manage succession planning and oversee scheduling and timecard approvals.
Serve as the primary point of contact for research staff customers service providers and internal Avantor teams.
Act as liaison between Avantor Services Sales and customer stakeholders.
Maintain compliance with Avantor and customer policies including EHS Bioethics and GxP standards.
Ensure Good Documentation Practices are followed.
Identify and implement process improvements across internal and customer-owned workflows.
Support lab functions and operational responsibilities.
Oversee routine equipment maintenance and calibration (e.g. pH/conductivity meters biosafety cabinets RODI hoses).
Manage solution preparation pickup and disposal.
Communicate with requestors and maintain electronic solution systems.
Review and assess new solution/raw material entries for feasibility and duplication.
Create and maintain SOPs SOWs SPIs and KPIs.
Develop cost savings and avoidance reports.
Monitor and report on departmental metrics and open order statuses.
Schedule regular reviews with customer to share resource availability volumes and process improvements.
Provide training and development opportunities.
Serve as backup for critical tasks to ensure continuity.
Maintain IATA/DOT certification.
Perform other duties as assigned.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor
Dare to go further in your career. Join our global team of 14000 associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex gender identity sexual orientation race color religious creed national origin physical or mental disability protected Veteran status or any other characteristic protected by federal state/province or local law.
If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections please view the Know Your Rights poster.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor or by failing to comply with the Avantor recruitment process you forfeit any fee on the submitted candidates regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
Required Experience:
Manager
Employment Type
Full-Time
