Sr. Unified Communications Engineer
Sr. Unified Communications Engineer
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Job Description
Position Summary:
We are seeking an experienced Sr. Unified Communications Engineer with at least five (5) years of expertise in IT systems and telecom technologies including both legacy switching and modern Unified Communications systems. This role will be responsible for translating business requirements into Unified Communications solutions providing technical leadership and supporting large-scale telecommunication infrastructure projects.
Key Responsibilities:
Translate business requirements into Unified Communications solutions (LAN CAN WAN voice and video).
Design and support cable/wiring infrastructure for data voice video and wireless networks.
Configure and maintain gateways routers switches firewalls DNS DHCP and network server platforms.
Manage VoIP systems (SIP H.323 protocols dial peers VoIP carrier trunking) and legacy systems such as TDM and Dialogic.
Provide oversight for IVR and Contact/Call Center operations.
Conduct in-depth engineering analysis of Unified Communications solutions for public safety and modernization efforts.
Design and implement enhancements for medium and large-scale telecommunication infrastructures including 9-1-1 systems.
Deliver recommendations supporting metrics and overall program management services.
Present technical solutions and project updates to national state and local officials.
Qualifications:
Minimum 5 years experience in IT systems and telecom with expertise in both legacy and Unified Communications technologies.
Strong knowledge of configuration deployment and troubleshooting for gateways routers switches firewalls and DNS/DHCP services.
Experience with VoIP systems SIP H.323 and related telephony protocols.
Proficiency in designing and supporting voice video and data networks.
Demonstrated ability to manage large-scale infrastructure projects and modernization efforts.
Excellent communication and presentation skills.
Preferred Skills:
Experience working with government agencies or public safety organizations.
Familiarity with Unified Communications security and compliance requirements.
Required Experience:
Senior IC
Employment Type
Full-Time
