Why Arbella
At Arbella were focused on people. We work hard to attract and retain the best. That means providing a great work environment encouraging work/life balance offering flexible work arrangements competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we too can grow as a company.
Other perks include:
On-site gym and fitness classes and one-on-one personal training
On-site nurse nutritional counseling and mental health resources
Full-service cafeterias
Free shuttle service to Quincy Adams T Station
Tuition assistance programs
Opportunities to get involved: Arbella Activities Committee Diversity and
Inclusion Council and more
A company committed to community: volunteer opportunities employee-
led community efforts and the Arbella Insurance Foundation
Robust training mentorship and professional/personal development
programs
Colleagues who genuinely care about each other
Arbella is committed to building a workplace thats diverse inclusive and equitable for everyone. Weve created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
Its no wonder our employees have voted Arbella one of the Boston Business Journals Best Places to Work every year since 2009!
The Territory Manager represents and promotes the Arbella brand and builds strong relationships with our independent agents to grow and retain profitable partnership with Personal and Commercial Lines and others he/she develops and executes marketing plans to drive sales expense and profitability results aligned with Company objectives.
In this role the majority of time is spent conducting strategic agency visits in assigned territory to discuss progress against goals appoint new agents secure book transfers solicit profitable accounts promote products and services and educate agents and their employees on Arbellas underwriting requirements and the value of selling Arbella.
A candidate who resides in the Northern MA/Southern NH area is preferred but not required.
Key Responsibilities
- Profit and Production Develop strategies and tactics that will drive the right business to Arbella in achievement of our business goals.
- Achieve sales production goals and profitability of the book.
- Set strategies for and effectively manage agency business plans which include new business goals profitability and marketing strategies and improvement plans when needed.
- Adhere to established underwriting guidelines and use sound judgment when managing the book of business.
- Plan and Manage Accounts Maintain overall responsibility for a designated territory in support of the production and profitability goals of the Company.
- Create tactical plans and ensure that internal partners support the direction of the assigned territory.
- Manage performance of territory and proactively adjust plans as required to achieve Company goals and objectives.
- Gather analyze and share competitive intelligence and implement plans that have been developed to respond to competitive industry challenges.
- Communication The Territory Manager is the communication liaison between Arbella and its independent agents.
- Develop and maintain strong relationships with agents key accounts and other industry related contacts.
- Provide performance based feedback and coaching to agents on a consistent basis.
- Coordinate communications strategies with internal business partners.
- Ensure effective communication with agents regarding the Companys plans and achievements.
- Manage lead or coordinate field training programs and activities for agents as needed.
- Deliver call reports and other relevant results and feedback as required.
Success Factors
- Meet territory productions goals
- Develop opportunities to strengthen relationships and grow business via book transfers new agency and service center appointments
- Achieve loss ratio targets and contribute to company combined ratio
- Maintain effective communication with agents regarding business development
- Effectively partner with internal business units to achieve territory objectives
Requirements
Strong relationship building skills
Drive positive results
Problem-solving skills
Interpersonal skills
PL or CL experience preferred
Solid work experience in related roles in insurance open to underwriting background
Valid drivers license in good standing
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