Project Manager II (AMCB Commercial)

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

Department Overview:

The Commercial Bank Project Manager will be responsible for initiating planning and driving the delivery of key strategic capabilities products and initiatives across the AMCB Commercial Landscape. This project manager will work with external and TD stakeholders to create and implement the appropriate plan and delivery framework to meet enterprise business & technology needs for strategic growth and legal/regulatory implementations.

Project Ideation and Planning

• Work with business and technology owners and subject matter experts (SMEs) and appropriate analysts to document: 1) scope of delivery and any risks and issues and 2) success criteria for a given effort
• Create timelines delivery plans with dependencies and any other appropriate project artifacts to effectively manage stakeholders milestones and expectations
• Ensure compliance with TD artifacts and standards

Implementation & Delivery

• Collaborate with internal teams and vendors to ensure smooth project development testing implementation and delivery of intended outcomes
• Work with teams to understand pain points and roadblocks and escalate accordingly
• Ensure appropriate risk third party and change/stakeholder management throughout the project lifecycle
• Ability to effectively manage required cadences and ceremonies (as part of a well-developed communication plan) touching all levels (executive to developer) of the organization

Preferred Skills & Experience include: Proven track record of defining and delivering medium to large projects/programs in a fast-paced and complex financial institution Strong PM skills to identify potential risks and issues to proactively mitigate them Demonstrated effectiveness in diverse software delivery environments Highly effective communication skills including presentations and excellent verbal and written communication to effectively build relationships present progress/outcomes/key decisions gain consensus and alignment drive resolutions and deliver outcomes Knowledge of the systems and platforms supporting clients internal support staff and key stakeholders in the Commercial Bank In depth knowledge of tools and methodologies needed to deliver projects/programs (MS office tools like MS Project JIRA Confluence remote collaboration tools) Understanding of Key Performance Indicators (KPIs) and Outcomes to help drive decisions throughout the project lifecycle Extensive experience working with external vendors and external software solution providers

Other Considerations

• Experience in large financial institution product and/or technology development
• Experience with Agile software delivery an asset
• Remote working arrangement is an option. Travel into an office may be possible occasionally.

Plan manage and deliver distinct projects through all specific phases in alignment with business and / or enterprise strategies. Provide leadership direction and coaching to teams(s) while partnering with business and executive stakeholders within a single or across multiple Lines of Business (LoB).

Depth & Scope:

• Manages projects with moderate regulatory oversight
• Project risk profile is low to medium
• Management direction or executive oversight is provided as necessary
• Typically leads the delivery of Tier 3 and /or Tier 4 projects with up to medium complexity profiles
• May indirectly manage a cross-LoB Project team consisting of Business Analysts Business SMEs and Technology
• Resources where applicable to the project
• May manage a number of small projects at any given time and time horizon of projects generally range from short to medium term

Education & Experience:

• Bachelors degree required
• Project Management Certification required
• 7 years relevant experience
• Comprehensive knowledge of the practices procedures and principles of project management
• Exposure to financial management with respect to tracking forecasting and managing project budgets.
• Ability to make an impact influence and achieve results with effective negotiation problem-solving and communication skills
• Strong facilitation skills
• Commitment to team skills development and ability to attract top talent
• Team player with ability to build and maintain strong working relationships with internal and external partners
• Ability to create and foster a cohesive team and promote a positive work environment for all employees.
• Ability to think strategically and possess strong business acumen
• Proven ability to stay focused under pressure demonstrating resilience in challenging situations
• Experienced change agent able to guide cross-functional teams through complex change from concept to execution
• Comfortable with ambiguity and ability to cope with rapid change
• Strong leadership skills lead by example champion change and develop a highly motivated team to consistently exceed expectations
• Good judgment ability to determine which issues to escalate vs. to resolve independently and provide suggestions for possible resolution

Customer Accountabilities:

• Engages executive sponsor to ensure active participation on project initiatives
• Engages appropriate stakeholders to identify and manage required outcomes of projects for the business
• Establishes effective project oversight and other governance bodies and engages the correct levels to support the direction for the project
• Provides ongoing communication to key stakeholders including the Project Sponsor Business Project Owner Program Manager and Portfolio Manager to ensure they are aware of significant changes to the project status in a timely manner
• Responds to inquiries and escalates concerns from stakeholders at all levels in the organization (technical business Senior and Executive Management)
• Provides advice and guidance to business partners and project team as required regarding best practices in project management
• Applies Organizational Change Management principles and practices in order to effectively manage the people side of change (e.g. stakeholder analysis business process management people readiness sustainment planning etc.)
• Communicates project summary status financials etc. to appropriate high-level executives at the Bank
• Collaborates with the appropriate partners to ensure required resources are assigned to the project for successful delivery
• Assesses and ensures that customer experience / stakeholder implications are appropriately managed
• Builds consensus and relationships with project team and business
• Leads the project team stakeholders and key project deliverables

Employee/Team Accountabilities:

• Indirectly manages a cross LoB Project team consisting of Business Analysts Requirements SMEs Business SMEs and Technology
• Resources where applicable to the project
• Provides advice and counsel to project team and business partners
• Liaises with external vendors and consultants as required
• Coaches leads and mentors project team members and provides regular performance assessments to employees and their people managers
• Supports effective onboarding and offboarding of project resources
• Effectively manages project resources and external contractors / consultants in coordination of competing priorities
• Educates project team members on governance process and facilitates related sessions
• Leverages the creativity and experience of project team members to solve issues as they arise
• Develops an understanding of the technical / business aspects of the project in order to effectively manage the project and resources
• Works effectively in teams by being driven to win for the TD team working well with diverse teams
• Manages the project team stakeholders and key project deliverables
• Shares project experiences and learning with project management team and PMO peers

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel Occasional
• International Travel Never
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional
• Pushing Never
• Pulling Never
• Twisting Never
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous
• Reading writing and comprehending instructions Continuous
• Adding subtracting multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.

If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process.