French Customer Care Agent - Remote in Portugal
French Customer Care Agent - Remote in Portugal
Posted on :
14-08-2025
Employer Active
1 Vacancy
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Job Description
Are you fluent in French and passionate about creating exceptional customer experiences Join our clients vibrant teamremotelywith the option to relocate to beautiful Portugal through a fully supported transition.
What Youll Do
- Deliver top-tier support to customers via phone and email across a variety of inquiries
- Provide accurate complete information using established procedures
- Own each customer query ensuring timely resolution and follow-up
- Build meaningful relationships through courteous professional communication
- Meet and exceed quality compliance and productivity goals
- Create experiences customers truly valueand were proud to deliver
- Follow management guidance and contribute feedback for continuous improvement
Whats On Offer
- Remote-first role with flexibility to work from anywhere in Portugal
- Relocation support for candidates outside Portugal:
- Flight ticket reimbursement
- Temporary accommodation assistance
- Competitive salary package
- Health coverage and private healthcare
- A multicultural growth-oriented environment
What Were Looking For
- French: C2 level
- English: B2 level
- Strong problem-solving skills and customer empathy
- Confident in troubleshooting basic tech issues (connectivity systems devices)
- Ability to guide customers through complex procedures
- EU citizenship residence card or manifest of interest
Ready to Start Your Journey
Whether youre staying remote or dreaming of Portugals sunshine this opportunity combines flexibility support and purpose. Apply now and make your next move count.
Employment Type
Full Time
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