drjobs BPO Assistant Manager - Cebu City

BPO Assistant Manager - Cebu City

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1 Vacancy
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Job Location drjobs

Cebu City - Philippines

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About the job: Assistant Manager - Retail (Cebu) Onsite

Nature Of the Account: Retail

Start Date: 12-Sep

Type of Support: Voice

Work Arrangement: 100% Onsite (Cebu)

Shift Schedule Rest Days: 24x7

Educational Requirement: 2nd year completed / College Graduate

Work Experience:

  • 4 to 6 years experience as a Team Lead in any voice LOBs (preferably in the retail domain)

Responsibilities:

  • Staff Management: This includes tasks like recruitment training performance evaluations scheduling and addressing employee concerns.
  • Customer Relations: Assistant managers often interact with customers handle complaints and ensure a positive customer experience.
  • Operational Support: They might be involved in inventory management maintaining store standards ensuring safety and contributing to the overall efficiency of the business.
  • Communication and Coordination: They act as a bridge between management and staff relaying information implementing procedures and facilitating communication.

Employment Type

Full Time

Company Industry

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