IT Services Proposal Manager
IT Services Proposal Manager
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Job Description
ITC Worldwide is seeking a dynamic and experienced IT Services Proposal Manager (Microsoft Stack) - Services & Support
- EMEA Abuja NG ITC field office
The IT Proposal Manager will be a Technical Writer/ Content Manager to support unprecedented growth throughout our organization. We seek a creative strategic and well-organized candidate that can manage multiple projects and changing priorities in a fun and dynamic work environment.
The successful candidate will write and edit proposals in response to international and domestic solicitations (RFP/Ts RFIs and RFQs). Working with an internal team of Subject Matter Experts and Capture Managers Solicitations are analyzed to determine requirements development of a proposal plan is created and through a collaborative and autonomous proposal process a responsive compliant and winning proposal is executed. Strong organizational skills are a must as well as the ability to work with diverse teams both managerial and technical. Job is fast-paced interesting and collaborative.
In addition to our daily proposal response output our proposal library narrative is critical to our organization. The Proposal Writer/Manager will contribute content to the knowledge management database regularly and contribute to marketing projects as well when required.
Job Responsibilities:
Parse and analyze new solicitations create a proposal plan that aligns with the company proposal process
- Provide writing and editing support and/or lead RFP/RFI/RFQs
- Maintains and contributes to the proposal library to ensure latest product and service content is available for reuse
- Edits proposals for spelling typographical and grammatical errors; proper syntax; as well as readability consistency and comprehension
- Maintains past performance database maps of Customers reference letters reports and project log : SharePoint
- Significant contributor to the development and continuous improvement of the proposal creation process in collaboration with other internal colleagues
Requirements
- Three to six years of related work experience in proposal development and writing
- Comfortable leading diverse groups excellent communication skills (both written and verbal)
- Strong organizational skills ability to manage time deadlines taking initiative and problem solving
- Expert Microsoft Word user skillfully formats documents with extreme attention to detail and compliance. Understands style sheet creation and desktop publishing.
- Readily grasp product offerings and sales strategies for proposal and quote writing
- Assists with business development efforts to include opportunity research and tracking worldwide
- Demonstrated excellent writing skills
- Ability to surge work schedule to meet proposal schedule demands
- Demonstrated expert knowledge and application of proposal industry principles process concepts and practices throughout the proposal development lifecycle
- Applies communication and interviewing skills to gather needed information from internal and external personnel to support writing activity
- Develops and implements process improvements to advance proposal productivity and quality
- Prior experience in the defense industry desired USG and International experience helpful
- Intermediate Level Microsoft Excel Skill Level
- Experience developing quotations finance background
- Led all aspects of proposal management for Government & Industry International bids
- Research/identification of key opportunities
- Proposal or quoting experience with Microsoft Techn REQUIRED
- Experience with Microsoft/SAP/NetSuite and/or other ERP software
- Ability to understand requirements and influence proposal content to produce winning and compliant bids
Desired Skills
Provide thought leadership and perspective for content creation and work closely with Copy Writers and ITC Practices to develop the right collateral required for digital marketing campaigns
Serve as the link between marketing and inside sales/sales to ensure proper alignment of lead flow and quality through the sales lifecycle
Work with the Outbound/Email Marketing Manager on creating and optimizing automated workflows and outbound strategy for email campaign to nurture new and existing leads
Ed Requirements
MS degree in Marketing business administration or related field
Fully Bilingual in English and Spanish/French/Arabic/Cantonese/German
Experience to include
5 years of experience in B2B digital marketing for a similar services company targeting CFOs CIOs and high-level executives in Finance and IT (e.g. Big Fours Accounting Firms Recruiting other consulting & outsourcing firms software companies)
Enjoys and brings experience managing direct reports and agencies
Strong analytical skills and data-driven thinking
Demonstrable experience leading and successfully managing digital marketing in B2B services companies
Highly creative with experience in identifying target audiences and devising content and digital campaigns that engage inform and motivate
Up-to-date with the latest trends and best practices in digital marketing and Account Based Marketing (ABM)
Strong understanding of Search Engine Optimization (SEO) processes to effectively manage the performance of the in-house Agency and SEO resources under management
Defines requirements tasks and resources associated with the SEO strategy
Understand on and off-site tactics
Experience working with popular keyword and SEO tools (Google Adwords Semrush Wordtracker Moz Screaming Frog Searchlight Botify Ahrefs Search Console etc.)
Experience working with CMSs and the building and administering of content in multiple CMS environments or platforms
Is familiar and comfortable with writing and editing content for SEO
Oversees and manages keyword research and competitive research for ITC key services
Keeps pace with SEO trends and developments (especially for North America)
Solid knowledge of web analytics platforms (Google Analytics) and understanding of tag management systems (Google Tag Manager Tealium or similar)
Experience in managing PPC and overall Paid Ads Programs especially including Google Adwords LinkedIn and Remarketing
Working knowledge of HTML
Continuous obsession with improvement and campaign optimization
Exceptional attention to detail and communication skills
High-level of proficiency in Microsoft 365 Suite
High level of integrity autonomy proactiveness and self-motivation
Ability to deal with multiple stakeholders in different departments with competing priorities
Ability to clearly and effectively articulate thoughts through verbal visual and written forms
Team player with a professional assertiveness whos also open-minded and humble
Ability to handle multiple tasks in a deadline driven environment
Excellent organizational project and time management skills with a natural drive for process improvement
Hubspot experience a plus (including both CRM and marketing modules) a plus
Fast learner eager to learn new systems and tact
Employment Type
Full Time
