Automation Analyst I
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Job Summary
Essential Functions
Automation Analysis and Development
Lead all phases of system design development testing and support.
Provide status updates work plans written documentation and training.
Develop and maintain quality assurance standards to ensure daily weekly and month-end functions are completed in an accurate and timely manner.
Streamline all automation processes by eliminating unnecessary tasks.
Development of robust business infrastructure workflows to minimize time required for execution of business task.
Test analyze and implement current software vendor upgrades.
Prioritize technical issues and communicate resolution times as needed.
Maintain the imaging system of organizational documents.
Maintain Redwood Group uptime standards when working on project conversions and cutovers.
Manage 3rd party support (consultants and vendors) in which it regards to implementing and enhancing business systems.
Develop and maintain quality assurance standards to endure daily weekly and month-end functions are completed in an accurate and timely manner.
Computer Operations
Create develop and integrate new processes and instructions for installed Robotic Process Automation (RPA).
Identify opportunities for enterprise workflow automation and process improvements.
Maintain service log of information on all workflow errors.
Ensure scheduled workflow jobs are processing timely and accurately.
Develop and maintain current department instruction and check-off sheets to ensure daily and monthly functions are completed timely and accurately.
Post business reports in a timely and accurate manner.
Technology Support
Respond to high priority phone and e-mail requests for document assistance.
Supply technical support for issues relating to enterprise workflow and RPA systems.
Provide exceptional service to all Members volunteers team members and service providers.
Uphold established department service standards.
Contact vendors to schedule support and maintenance work on systems software.
Review all creations deletions and modifications of existing and new users daily for automation systems.
Setup and maintain user security for workflow and RPA platforms.
Ensure proper encryption of all data being sent from and received by Redwood Group staff to outside vendors.
Other Functions
Maintain technical proficiencies to support current and planned hardware and software computing needs.
Required Experience:
IC
Key Skills
- Account Payable
- Apprentice
- English Language
- Mac Os
- Facilities Management
- CPA
About Company
JBA is a leader in integrating digital solutions with the market practices of talent acquisition. Whether it’s employer branding, digital marketing, or corporate training, we specialize in connecting talented, innovative professionals with leading companies. Though we work in most ind ... View more
