Service Delivery & Finance Manager
Service Delivery & Finance Manager
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Job Description
At Ecolab you can help take on some of the worlds most meaningful challenges delivering critical insights and innovative solutions to help our customers achieve clean water safe food abundant energy and healthy environments. With our worldwide reach and ambitious growth plans you will have the opportunity to own your future and impact what matters. Are you ready to make an impact
Whats in it For You:
You will join a growth company offering a competitive salary and benefits.
The ability to make an impact and shape your career with a company that is passionate about growth.
The support of an organization that believes it is vital to include and engage diverse people perspectives and ideas to achieve our best.
Feel proud each day to work for a company that provides clean water safe food abundant energy and healthy environments.
The Service Delivery & Finance Manager primary responsibilities include working closely with the distributors sales and payment forecasting resales reporting including trend analysis month-end close accrual support administration of distributor rebate programs managing SOX controls and oversight of the advance refund program. The position involves understanding the different distributor programs and collaborating with various functions supporting distribution including Sales Marketing Division Finance Distributor Credit and the rest of Distributor Finance teams.
What You Will Do:
Lead develop and drive a high performing engaged team to exceed goals and expectations
Maintain strong internal control environment to ensure complete and accurate resale processing and distributor refunding
Take ownership of and resolve complex customer inquiries through extensive research a detailed understanding of processes systems and practices
Building strong stakeholder relationships and delivering customer-centric solutions
Enhance existing and develop new tools
Reporting KPIs and processes to provide insightful analytics and optimize departments performance
Communicate collaborate and provide financial support/ad-hoc reporting and analysis to cross-functional teams
Coordinate SOX documentation and testing process
Minimum Qualifications:
Bachelors degree in finance or related field with significant work experience
12 Years of business-related experience
Thorough understanding of End to End processes
Minimum 5 Years experience in shared servicesor similar setup
Experience in leading a team of large teams minimum 20 with the ability to manage performance and career discussions
Proven history of building strong teams talent management and development
Demonstrated history of direct problem resolution with positive outcomes
Demonstrated experience with continuous improvement and/or project management initiatives
Self-motivated and highly focused on results and process
Strong knowledge of Microsoft Office Suite software (Excel Word Access Outlook) workflow software and ad hoc reporting tools and databases
Strong organizational and management skills with ability to manage multiple priorities resolve complex issues and meet deadlines in a fast-paced environment
Strong written and oral communication skills with fluency in English
Must be adaptable to support global business operations across time zones
Preferred Qualifications:
Proven ability to lead motivate teams and build a teamwork environment
Overall business acumen and ability to deal with ambiguity
End to End understanding & experience of process in a global environment with complex matrix organization & systems
Ability to analyze and summarize data and draw meaningful conclusions
Strong analytical aptitude and organizational skills high attention to detail and the ability to work independently
Prior experience of managing new processes Transitions preferred
Strong written and verbal communication and interpersonal skills
Results oriented proactive and possesses a high level of integrity
Required Experience:
Manager
Employment Type
Full-Time
