Business Analyst - MI Reporting Senior Analyst
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Job Description
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS Internal Firm Services OtherManagement Level
Senior AssociateJob Description & Summary
At PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations reduce costs and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management technology and process optimization to deliver highquality services to clients.As a managed service delivery generalist at PwC you will execute outsourced processes such as client and customer interaction; data review enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.
Job Details
Job Summary:
What does this role aim to achieve in the firm/what impact does the role create
The MI/Reporting Lead is responsible for overseeing the development implementation and management of management information systems and reporting frameworks that provide accurate and timely business insights.
This role requires a strategic thinker with excellent analytical skills and a strong understanding of data management and reporting tools. The MI/Reporting Lead will collaborate with crossfunctional teams within Managed Services to gather requirements design reports and deliver actionable insights that drive business performance.
Roles and Responsibilities:
Daily tasks and delivery expectation
Management Information (MI) Systems:
Lead the design development and maintenance of MI systems to ensure they meet the evolving needs of the managed services business.
Oversee the collection storage and analysis of business data to provide meaningful insights.
Ensure the accuracy and reliability of data across all reporting systems.
Enable effective integration of Managed Services MI with the broader firms systems
Reporting:
Develop and manage a comprehensive reporting framework that includes dashboards regular reports and adhoc analyses.
Translate complex data into clear and actionable insights for senior management and key stakeholders.
Ensure timely and accurate delivery of reports to meet business requirements.
Data Analysis:
Conduct indepth analysis of business data to identify trends patterns and areas for improvement.
Support decisionmaking processes by providing datadriven insights and recommendations.
Work closely with key Managed Services stakeholders to understand their data needs and provide tailored reporting solutions.
Team Leadership:
Capacity to work in a lean structure and grow a team
Foster a culture of continuous improvement encouraging innovation in data management and reporting processes.
Collaborate with IT and other departments to ensure data infrastructure supports business needs.
Stakeholder Management:
Liaise with senior management and other stakeholders to understand their reporting requirements and deliver solutions that meet their needs.
Present insights and recommendations to senior leadership in a clear and concise manner.
Compliance and Governance:
Ensure all reporting processes comply with relevant regulations and company policies.
Maintain data security and confidentiality in all reporting activities.
Expected Skills:
Specific learned abilities or technical skills
Proven experience in business intelligence Power BI modeling and maintenance and other reporting tools such as SQL MS Office or similar.
Ability to liaise effectively with stakeholders and technical teams
Familiarity with data modeling and planning tools
Strong understanding of data management principles and best practices
Excellent communication and presentation skills
Ability to work under pressure and manage multiple projects simultaneously
Expected Competencies:
Values behaviors & attitude
Strong analytical and problemsolving abilities
Excellent organizational skills and attention to detail
Ability to work independently and in a team environment
Excellent communication and documentation skills
Required Language Skills:
Proficient in written and spoken English. Arabic is a plus
Minimum Education and Specific Qualification: Bachelors degree
Years ofExperience:
57 years of experience in MI business intelligence or reporting roles for a large international organisation.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Process Outsourcing Claims Performance Management Communication Complaint Management Compliance Auditing Compliance Review Contract Review Corrective Actions Creativity Customer Data Management (CDM) Customer Due Diligence Customer Handling Data Entry Data Quality Data Quality Assessment Delivery Excellence Embracing Change Emotional Regulation Empathy Inclusion Intellectual Curiosity 20 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
YesGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Senior IC
Employment Type
Full-Time
