Intelligence Analyst - Level 1
Intelligence Analyst - Level 1
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£ 29000 - 30000
1 Vacancy
Job Description
Were 1st Central a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And thats the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too!
Do you have an investigative mind examining motor claims for potential fraud or irregularities Were on the hunt for an Intelligence Analyst to join our Counter Fraud Services team in Salford Quays Manchester.
As an Intelligence Analyst youll be responsible for completing complex desktop research reports reviewing and analysing fraudulent claims and policies and managing fraud operations. By protecting the business from fraud risks youll receive triage and disseminate all sourced intelligence ensuring full compliance with company financial crime procedures and policies at all times.
Youll be a great fit for the role if you have these skills:
Analytical: Youll scrutinise large amounts of data where identifying important statistics and interpreting information is key
Problem-Solving: Youll be required to tackle intricate problems which require critical thinking and creative solutions. Ability to find solutions and connect dots is crucial
Communication: Effective communication is essential; collaborating with team members other departments and sharing findings in a clear and concise manner
Proactive & Organised: Youll need to be able to take the initiative anticipate demands/requirements and plan ahead
Working flexibly youll spend 4 days at home and 1 day in the office - if you prefer to be in the office more - thats good with us too.
Heres a glimpse of what we can offer:
- Salary of 29000 to 30000 depending on experience
- Monday to Friday no weekends!
- 25 days holiday plus 8 bank holidays and an extra You day off for important occasions or just a day for you!
- Fully supportive team
- 100 off your car insurance
- A fun vibrant and busy place to work
Whats Involved:
- Youll receive triage and disseminate all internally and externally sourced intelligence for use in protecting the business from fraud risks in line with the department policies and procedures
- Youll manage a fraud intelligence repository to include data input quality retention and disposal referring to the Intelligence Manager as necessary
- Youll undertake desktop research on suspect claims and policies and produce comprehensive intelligence and research reports
- Youll identify and refer suspect claims and polices to relevant teams using fraud databases and analytics tools
- Youll produce witness statements on policy misrepresentation and non-disclosure and giving evidence in court
- Youll be required to meet agreed fraud KPIs and targets
- Youll maintain an up to date knowledge of market counter fraud activities specific to intelligence and related fraud/financial crime legislation
- Youll ensure compliance with company financial crime procedures and related policies
- Youll submit Suspicious Activity Reports as necessary to the Intelligence Manager
- Youll analyse fraud threats using multiple Excel datasets
- Youll maintain the fraud intelligence relationships with the Insurance Fraud Bureau (IFB) Insurance Fraud Enforcement Department (IFED) and Insurance Fraud Investigators Group (IFIG)
- Youll adhere to and consider all regulatory requirements at all times including TCF DPA and AML ensuring compliance.
- Youll build and maintain relationships both internally and externally
- Youll comply with health and safety policies at all times
- Youll carry out duties activities and tasks as directed within the Claims and Fraud pillar to ensure all departments perform effectively and efficiently and meet the demands of First Centrals customers and any third parties.
Experience & Knowledge:
- Youve strong motor claims and policy experience.
- Youve fraud intelligence handling in the general insurance (motor) environment.
- You can undertake research and write reports
- Youve some knowledge of fraud intelligence handling practices
- Youve an awareness of the IFB intelligence model.
- Youve a good understanding of relevant fraud related legislation.
- Youve a good understanding of all aspects of motor insurance.
- Youve excellent knowledge of FCA requirements (including TCF) and the regulatory framework relating to general insurance.
Skills & Qualifications:
- Youre a great communicator both verbal and written with the skills to influence and negotiate
- Organisation timekeeping and prioritisation are second nature to you
- Youre analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems
- Youve got great customer service skills. After all our customers are key!
- Youve got strong numeracy and literacy skills
- Youre not fazed by computers and software. Competent in Microsoft applications particularly Excel.
- Youve good report production skills
Behaviours:
- Youre customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do!
- Youre self-motivated proactive and enthusiastic
- Youve a flexible approach to work and adopts a positive attitude embracing embedding and incorporating the Company values
- Youre passionate about reducing the business exposure to fraud risk
- You can use initiative to make decisions
- Youve got a sharp eye for detailand accuracy
- Teamwork makes the dream work! Youve the ability to work on own initiative and as part of a team
- Youre confident in presenting complex information in a clear and concise manner. Youve got this!
- Youll strive to drive business improvements to contribute to the success of the business
So what are you waiting for Apply today!
What can we do for you
People first. Always. Were passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so thats what we offer. Our workplaces are energetic inspirational supportive. To get a taste of the advantages youll enjoy take a look at all our perks in full here.
Intrigued Our Talent team can tell you everything you need to know about what we want and what were offering so feel free to get in touch.
Required Experience:
IC
Employment Type
Full-Time
