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40Gundersen Health System is seeking a dedicated and experienced Registration Supervisorto lead our registration team in Whitehall WI.
This pivotal role will guide a team of registration specialists who are the first point of contact for our patients setting the tone for their overall experience.
The Supervisor will collaborate closely with clinical leadership to identify opportunities for improvement and implement effective solutions to ensure standardization and quality control while providing leadership and accountability to organizational performance metrics and compliance of regulatory requirements.
Key Responsibilities:
Lead and manage daily operations for roughly 16 direct reports that include Patient Liaisons and Scheduling Specialists to ensure compliance with regulatory standards.
Facilitate the development and maintenance of policies and procedures for consistent and compliant registration practices.
Develop and implement process improvements to enhance service delivery
Train schedule and support staff to ensure a productive and positive work environment
Whats Available:
Full-time salaried position
Location: Tri-County Whitehall Hospital and Clinic Whitehall WI
Schedule: Hours typically between Monday-Friday days with willingness to work outside standard hours as business needs permit
Requirements:
Education: High School Diploma or equivalency.
Experience: 3-4 years of experience healthcare business operations patient business office/registration or medical office billing/claims with demonstration of increasing responsibility.
Leadership & Team Management:Ability to lead motivate and support a team in a fast-paced high-stakes environment.
Collaboration:Works well with cross-functional teams and fosters a cooperative work culture.
Communication:Strong verbal and written communication skills
In addition to this meaningful and important work we offer a competitive benefits package:
Benefits:In addition to medical and dental we have pet insurance and a substantial contribution to retirement
Work/life balance:24/7 Employee Assistance Program for employees and their families generous PTO and paid holidays
Health/Wellness:Local gym discounts
Professional Development:Tuition Invest Program totaling up to $3k per year access to a catalogue of hundreds of internal courses corporate incubator Career Development Center
DEI:12 months of Celebration to include monthly educational events
Other:18% discount on data plan through Verizon 20% discount at Gundersen locations for services not covered by insurance
If you are looking to be a part of a stable and growing mission-driven organization this may be the right opportunity for you!
Emplify Health is comprised of two of the Midwests most respected healthcare systems Bellin Health and Gundersen Health System. Once neighbors we are now partners united in our mission to provide exceptional care to our communities. As a not-for-profit patient-centered healthcare network we have headquarters in Green Bay and La Crosse Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics serving 67 cities and rural communities across Wisconsin Iowa Minnesota and Michigans Upper Peninsula. With over 4500 dedicated nurses and providers we are committed to delivering primary specialty and emergency care along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.
If you need assistance with any portion of the application or have questions about the position please contact or call .
We inspire your best life by relentlessly caring learning and innovating. This is our purpose. Together with our values belonging respect excellence accountability teamwork and humility our pillars set our foundation and our future.
Equal Opportunity Employer
Required Experience:
Manager
Full-Time