Sales Engineer
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Job Description
Job Description
1. JOB DETAILS:
Job Title:
SALES ENGINEER – Elevator
Reports to:
OPERATIONS MANAGER
Department:
Elevator/Escalator
Location:
Qatar
Grade:
E
2. JOB PURPOSE:
The Sales Engineer is responsible for driving sales and business development of the Elevator/Escalator Division. This role involves identifying potential clients understanding their needs presenting customized solutions and closing sales. The Sales Engineer will work closely with technical team to ensure the successful delivery of the material/completion of project focusing on customer satisfaction service excellence and longterm relationships
3. JOB DIMENSIONS:
Direct Reports:
Operations Manager
Total Reports:
1
Financial Dimensions:
5 Million Order Book in 2025
4. KEY ACCOUNTABILITIES: Specify the output required from the job. Identify not more than 7 Key Accountabilities & their performance indicators. NBFocus on outcomes not tasks
Description
Performance Indicators
RESPONSIBILTIES
Sales & Business Development:
Identify and target new business opportunities in the Elevator/Escalator industry.
Develop and maintain a robust pipeline of prospective clients through lead generation networking and market research.
Qualify leads conduct site visits and prepare proposals tailored to the client’s requirements for new elevators and Annual Maintenance of any brand of elevators.
Close sales by negotiating contracts ensuring terms align with company objectives.
Customer Relationship Management:
Build and maintain strong relationships with existing and potential clients.
Serve as the primary point of contact for clients ensuring satisfaction and resolving any issues that arise.
Conduct regular followups with clients to assess satisfaction levels and identify opportunities for additional services.
Product and Service Knowledge:
Stay up to date with the latest trends and technologies in the Elevator industry.
Effectively communicate the technical aspects and benefits of the company’s services to nontechnical clients.
Collaborate with technical and operations teams to customize service offerings that meet client needs.
Proposal and Presentation:
Prepare and deliver compelling sales presentations and proposals to clients.
Conduct detailed discussions to understand customer requirements and translate them into effective solutions.
Provide accurate quotations and timelines to clients while ensuring profitability and project feasibility.
Market Analysis and Reporting:
Monitor and analyze industry trends competitor activities and market conditions.
Report on sales activities pipeline status and revenue forecasts.
Provide feedback on customer needs concerns and potential new service offerings to the company.
Project Coordination and Handover:
Coordinate with internal teams to ensure smooth project handover from sales to operations.
Assist in setting up contracts and service level agreements (SLAs) with clients.
100 achievement of sales targets.
5. JOB CONTEXT: Define organizational policy and other factors that have a critical impact on the job
Internal Work Relationships within Group:
Compliance with all HSE Regulations
Compliance with Procurement and Finance Processes
External Work Relationships:
Establish good relationship with customers and subcontractors.
6. QUALIFICATIONS EXPERIENCE & SKILLS:
Bachelor’s degree in Engineering (Electrical/Mechanical)
Proven experience 7 years) in sales preferably in the Elevator/Escalator field
Excellent communication presentation and negotiation skills.
Ability to build and maintain strong customer relationships.
Strong organizational and problemsolving abilities.
Proficient in MS Office
Knowledge of local regulations and standards in Elevator field
Professional certifications in sales
EXPERIENCE
1. Currently holds a Valid Qatar Driving License Mandatory
2. Minimum of 710 years of experience working Sales and Business development in Elevator Field
3. Experience in Qatar Market
4. Good information on vendors/service providers for Elevator/Escalators
5. Able to provide technical solution and allocation and budgetary forecasting and bench marking
6. Exposure to a multicultural environment
SKILLS
Time Management
Strong knowledge on using MS Office specially MS Excel
High level of customer orientation / understanding.
Strong staff management Strong estimation skills
Excellent verbal and written communication.
Commitment to equality and diversity
7. Approvals:
Line Manager Dept. Manager / Function Head :
Signature
Date
Business Human Resources:
Signature
Date
Skills
Customer Satisfaction, Written Communication, Lead Generation, Ms Excel, Networking, Time Management, Forecasting, Negotiation Skill, Visio, Relationship Management, Scala, Compliance, Aris, Excel, Ms Office, Business Development, Customer Relationship Management, Trends
Employment Type
Full Time
